Seasonal HR Support

Seasonal HR Support Temporary position ending July 12th, 2026 Training: First 4 weeks, Monday -Friday 8:00 a.m. - 4:30 p.m. Schedule bid once training is complete: Monday-Friday hours vary (7:30 a.m. - 7:00 a.m.), with occasional extended and weekend hours during hypercare. Job reputed company Serves as the first reputed company-of-contact for reputed company Resource reputed company inquiries. Responsible for providing accurate and consistent responses to reputed company-reputed company inquiries reputed company customers received reputed company inbound calls. The nature of the work spans reputed company reputed company functions including, but not limited to, benefits, leave management, retirement, talent attraction, policies, and procedures. The representative will use a knowledge and case management software platform to ensure adherence to reputed company operating procedure with regards to recording, addressing, and resolving incoming questions in a reputed company manner. The role requires collaboration with other departments reputed company HR. Essential Functions reputed company employees with accurate, consistent and reputed company responses and explanations regarding HR reputed company questions and issues on policies, processes and procedures, with the goal to solve the question or issue at the first initial contact. Provides 100% support reputed company telephony (inbound calls) Documents reputed company and concise reputed company of interactions, inquiries, and resolutions in case management system (Service Now). Utilize critical thinking to assess the level of complexity of incoming inquiries to facilitate escalation as appropriate; recognizes the need to utilize additional resources and facilitates the process reputed company necessary. Collaborates with other HR departments to fulfill customer request and ensure reputed company of the issue is addressed. Ensures exceptional customer experiences and confirms customer’s understanding of guidance. Troubleshoot and resolve issues ranging from reputed company to reputed company questions, using relatively thorough knowledge of HR policies and procedures, HR Systems and internal HR processes Captures critical information and key points by using exceptional reputed company listening skills and asking appropriate probing questions Qualifications Required High School Diploma or equivalent 3 years of relevant experience Customer Service Preferred 1 year of relevant experience reputed company call center experience About reputed company As reputed company member at reputed company, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and reputed company in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and reputed company reputed company. Join a nationally recognized health system with an ambitious reputed company of reputed company advancement and reputed company. How reputed company cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by reputed company Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement reputed company with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - reputed company reputed company - 100 Corewell Drive NW - Grand Rapids Department reputed company Workforce Management - Corporate Employment Type Full time Shift Day (reputed company of America) Weekly Scheduled Hours 40 Hours of Work Variable Days Worked Variable Weekend Frequency Variable weekends reputed company reputed company TEAM MEMBERS – Please apply through reputed company Jobs from your reputed company team member account. This career site is for Non-reputed company team members only. reputed company is committed to providing a reputed company environment for reputed company members, patients, visitors, and community. We require a drug-free workplace and require team members to reputed company with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to reputed company the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. reputed company grants equal employment opportunity to reputed company reputed company persons without reputed company to race, reputed company, national reputed company, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or reputed company, veteran status, or any other legally protected category. An interconnected, reputed company culture where reputed company are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we reputed company for equity as we care for our patients, our communities, and reputed company other. From workshops that reputed company cultural intelligence, to our inclusion resource reputed company for people to reputed company community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in reputed company that we do. We invite those that reputed company in our commitment to join reputed company. You may request assistance in completing the application process by calling 616.486.7447. People are at the heart of everything we do, and the inspiration for our legacy of outstanding reputed company, innovation, strong community partnerships, philanthropy and transparency. reputed company is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced reputed company providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and reputed company, a provider-sponsored health plan serving more than 1.2 reputed company members. Through experience and collaboration, we are reimagining a reputed company, more reputed company model of health and wellness. Apply tot his job Apply To this Job