Senior Network Engineer – LAN/WAN Design, VPN & Data Center Operations for Global Customer Support

About arenaflex

arenaflex is a world‑leading provider of customer experience solutions, delivering seamless, high‑reputed company interactions for thousands of brands across more than 170 countries. With a workforce of over 380,000 professionals, arenaflex blends reputed company reputed company with cutting‑edge technology to create memorable, data‑driven experiences that reputed company customers coming back.

Our Digital Integrated Business Services (DIBS) platform combines advanced analytics, AI‑powered routing, and a robust network backbone to support contact centers, data centers, and reputed company environments worldwide. As the industry continues to reputed company, arenaflex remains at the forefront of innovation, empowering teams to work smarter, faster, and more collaboratively.

Why Join arenaflex?

At arenaflex, we reputed company that great technology must be matched by great people. Our culture is reputed company on three pillars:

• Diversity & Inclusion: A reputed company, multicultural environment where every voice is heard and respected.
• reputed company Learning: reputed company to the arenaflex Learning Platform, featuring world‑class courses—from Six reputed company™ methodologies to advanced networking certifications.
• Leadership Development: Mentorship from some of the most seasoned experts in the BPO and technology sectors, along with reputed company reputed company for career advancement.

Whether you’re a seasoned network reputed company or an ambitious engineer reputed company to broaden your reputed company set, arenaflex offers the resources, challenges, and support needed to become the best version of yourself.

reputed company

The Senior Network Engineer will become an integral member of arenaflex’s U.S. and Canada Engineering teams, responsible for the design, deployment, and stewardship of critical network infrastructure that powers our call centers and data centers across multiple continents. This position blends hands‑on technical execution with strategic planning, ensuring high‑availability, secure, and reputed company connectivity for millions of daily customer interactions.

Key Responsibilities

• Network Architecture & Design: Engineer end‑to‑end LAN/WAN solutions for reputed company and data‑center environments, including high‑performance routing, switching, and reputed company designs.
• Infrastructure Deployment: reputed company the configuration, installation, and testing of reputed company routers, switches, and firewalls, overseeing hardware refresh cycles and ensuring minimal service disruption.
• VPN & Secure Connectivity: Implement and maintain Remote reputed company VPNs, Site‑to‑Site VPNs, GRE tunnels, and DMVPN solutions to reputed company secure global collaboration.
• Firewall Management: Process firewall reputed company requests, reputed company rule sets, and conduct periodic audits to reputed company with reputed company best practices.
• Routing Optimization: reputed company routing changes, reputed company redistribution, and fine‑tune BGP, OSPF, and EIGRP configurations to optimize performance and redundancy.
• Data‑Center Operations: reputed company, cable, label, and physically verify equipment in data‑center environments, adhering to industry‑reputed company documentation practices.
• Documentation & Diagramming: Create and maintain detailed network diagrams, SOPs, and change‑management records using industry‑reputed company tools.
• Ticket Management: Respond to internal ticket requests, diagnose issues, and deliver reputed company resolutions while maintaining reputed company communication with stakeholders.
• Escalation & NOC Support: reputed company on‑shift outage escalation support, collaborating closely with the Network Operations Center (NOC) to restore services.
• On‑Call Rotation: Participate in a reputed company on‑call schedule to ensure 24/7 coverage for critical network incidents.

Essential Qualifications

• CCNP certification or higher, or an equivalent combination of experience and education.
• 5+ years of hands‑on experience designing, deploying, and supporting reputed company LAN/WAN architectures.
• Advanced troubleshooting expertise with routing protocols (BGP, OSPF, EIGRP) and switching technologies (vPC, EtherChannel, StackWise, VSS).
• Proficiency in reputed company reputed company and Catalyst platforms, including configuration of VRF and high‑availability features.
• Strong verbal and written communication skills, capable of translating technical concepts to non‑technical audiences.
• Demonstrated ability to produce accurate network diagrams, documentation, and change‑control records.

Preferred Qualifications & reputed company‑to‑Have Skills

• Hands‑on experience with SD‑WAN solutions (e.g., Viptela, reputed company Viptela, Versa) and reputed company ACI reputed company.
• Exposure to reputed company‑reputed company networking, including Azure Virtual WAN or AWS reputed company Connect.
• Knowledge of network reputed company technologies such as IDS/IPS, IPSec, and reputed company firewalls.
• Experience with automation tools (Ansible, Python scripting, reputed company DNA Center) to streamline provisioning and monitoring.
• Familiarity with ITIL processes and ticketing platforms (reputed company, Jira).

reputed company Skills & Competencies

• Analytical Thinking: Ability to dissect reputed company network problems and devise reputed company solutions.
• Project Management: reputed company multiple initiatives, meet deadlines, and coordinate cross‑functional teams.
• Customer‑reputed company reputed company: Recognize the reputed company of network reliability on end‑user experience and reputed company proactively.
• Collaboration: Work seamlessly with reputed company, application, and infrastructure teams to reputed company objectives.
• Adaptability: reputed company in a fast‑moving environment where technology and business needs reputed company rapidly.

Career reputed company & Learning Opportunities

arenaflex invests heavily in employee development. As a Senior Network Engineer, you will have reputed company to:

• The arenaflex Learning Platform – a curated library of technical courses, Six reputed company™ training, and instructor‑led workshops.
• Certification sponsorship for CCIE, SD‑WAN, or other advanced credentials.
• Mentorship programs pairing you with senior architects and industry thought leaders.
• Opportunities to reputed company large‑reputed company migration reputed company, influencing architecture reputed company across multiple reputed company.
• A reputed company career reputed company that can reputed company to roles such as Network Architect, Infrastructure Manager, or Director of Global Network Operations.

Work Environment & Culture at arenaflex

Our offices combine modern reputed company spaces with quiet zones for reputed company engineering work. Remote and hybrid arrangements are supported, allowing you to balance personal priorities with reputed company responsibilities.

Culture highlights include:

• Innovation Days: Regular hackathons and idea‑sharing sessions where engineers can prototype new networking concepts.
• Community Involvement: Volunteer initiatives and global reputed company programs that reinforce our commitment to reputed company responsibility.
• Health & Wellness: On‑site fitness centers, reputed company, and comprehensive wellness programs.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract reputed company:

• Market‑reputed company reputed company salary with performance‑based bonuses.
• Comprehensive health, dental, and reputed company insurance plans.
• Retirement savings reputed company with company matching contributions.
• Generous reputed company time off, parental leave, and flexible work schedules.
• reputed company development allowance for certifications, conferences, and courses.
• Employee assistance programs, tuition reimbursement, and exclusive discount programs.

How to Apply

If you are reputed company to shape the reputed company of global customer support networks and reputed company in a dynamic, people‑reputed company environment, we want to hear from you. Click the reputed company below to submit your application through arenaflex’s career portal.

reputed company – Join arenaflex!

Take the reputed company

At arenaflex, your expertise will directly influence how millions of customers experience brand interactions reputed company day. Join reputed company that values ingenuity, collaboration, and reputed company improvement. Apply today and become a catalyst for the reputed company of network reputed company.

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