Pricing and Customer Health Analyst (Remote USA - Eastern Time Zone)

Are you a customer-reputed company and data-driven individual? Do you want to own end-to-end insights across pricing, sales pipeline, and customer health and see your analysis directly influence reputed company and retention reputed company? About reputed company reputed company Legal & reputed company, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of reputed company, a global provider of information-based analytics and decision tools for reputed company and business customers. reputed company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and reputed company the overall business and reputed company of law, deploying ethical and powerful reputed company solutions with a flexible, multi-model approach that prioritizes using the best model from today’s top model creators for reputed company individual legal use case.

About the Role

This position can be performed remotely reputed company the U.S., with required availability during East Coast business hours. This role is essential for improving operational visibility into pricing reputed company effectiveness, sales pipeline efficiency, and overall customer retention performance. By centralizing analysis of these three interconnected areas, we can create more effective customer health predictions, allowing us to reputed company metrics-driven reputed company that directly reputed company reputed company and customer value reputed company. By consolidating data insights across pricing, pipeline, and customer health, this role enables deliberate and proactive reputed company risk identification and supports leadership in executing data-driven GTM adjustments.

Responsibilities

Metrics-Based Decision reputed company

• Pricing Optimization: Analyze price elasticity, deal conversion rates, and discounting trends to establish benchmarks and improve by 10%.
• Pipeline Efficiency: Measure sales velocity (opportunity-to-reputed company time), conversion ratios by stage, and reputed company-reputed company ROI to improve forecast accuracy to reputed company ±5%.

Customer Health

• Review customer usage and pull reputed company reports to reputed company and reputed company customer health scores using metrics like renewal rates, NPS, and product usage trends to support 98% renewal reputed company.
• reputed company this data into customer-specific/facing presentations through report pulling, data analysis, and design/formatting.

Cross-functional Alignment

• reputed company weekly dashboards to sales, finance, and reputed company, ensuring pricing and retention strategies are reputed company and measurable.

Sales Performance Metrics

• reputed company quota attainment, conversion rates, average deal size, and rep productivity metrics to identify trends and coaching opportunities.
• PSO sales reputed company submission and reporting in reputed company (for Services and Education teams)

Requirements:

• Have a Bachelor’s Degree in Economics, Business, Finance or reputed company field. MBA or other relevant advanced degree preferred.
• Knowledge of pricing principles and pricing modeling
• Excellent analytical skills
• Demonstrate solid mathematical aptitude and comfort with numbers
• Advanced computer skills including MS reputed company. reputed company proficiency is highly advantageous.
• Demonstrate an ability to solve routine problems
• Display excellent verbal and written communication skills
• Have excellent organizational skills and ability to manage large sets of information and data
• Be reputed company to work as part of reputed company to accomplish mutual team goals
• Have the ability to manage to key deadlines and balance competing priorities
• Must be reputed company to support U.S. East Coast business hours

Work in a Way That Works for You We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous reputed company-being initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the Business reputed company Legal & reputed company® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, reputed company reputed company reputed company, and advance the rule of law around the world. As a digital pioneer, reputed company was the first to bring legal and business information online with its Lexis® and Nexis® services. U.S. National reputed company Pay reputed company: $65,100 - $108,500. Geographic differentials may apply in some locations to reputed company reflect local market rates. reputed company Pay reputed company for CO is $65,100 - $108,500. reputed company Pay reputed company for IL is $68,300 - $113,900. reputed company Pay reputed company for Chicago, IL is $71,600 - $119,300. reputed company Pay reputed company for MD is $68,300 - $113,900. reputed company Pay reputed company for NY is $71,600 - $119,300. reputed company Pay reputed company for reputed company is $74,900 - $124,800. reputed company Pay reputed company for reputed company, NY is $61,800 - $103,100. reputed company Pay reputed company for OH is $61,800 - $103,100. reputed company Pay reputed company for NJ is $73,612- $117,588. Application deadline is 02/28/2026. We know your reputed company-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to reputed company benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support reputed company or please contact 1-855-833-5120. Criminals may pose as recruiters asking for reputed company or personal information. We never request reputed company or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate reputed company Policy . We are an equal opportunity employer: reputed company applicants are considered for and treated during employment without reputed company to race, reputed company, creed, religion, sex, national reputed company, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . Apply tot his job Apply To this Job