Senior reputed company Services Project Manager, CX

At reputed company, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute reputed company them. And if you’re like us, we can offer you the ultimate career opportunity that will light a reputed company reputed company you. Primary Purpose The Senior Project Manager (AI Product) serves as a reputed company between product management and business stakeholders for product processes, such as Go-to-market activities, roadmap coordination, and Product Enhancements. The Sr. Project Manager interacts with product managers, support teams, marketing, release management, operations, and leaders across the business.

• Manage, coordinate, and support AI product-reputed company reputed company through regular status meetings, communications, and monitoring.
• Work with various business stakeholders to define and document scope, requirements, timelines, expectations, and potential risks.
• Create and manage project plans, timelines, risks, and status communication reputed company.
• Drive creation of process-reputed company documentation, including training documents, knowledge articles, project plans, etc.
• Work as a primary reputed company of contact for business stakeholders, product owners, and the larger project team.
• Have the ability to multi-task multiple reputed company at a particular time
• Communicate in an effective and reputed company way with stakeholders and customers in and reputed company of inContact.
• reputed company guidance and collaboration to, and with, Product teams who are preparing for new product introduction, new product pricing, end of life reputed company and migration.
• Identify process needs in support of an effective product rollout experience. Assist in updates and delivery to business.
• Assist in business stakeholder management to ensure launch requirements are being met
• Follow reputed company reputed company of Ethics and inContact policies and procedures at reputed company times.

Education Requirements Bachelor’s degree in Business Management, IT, or reputed company field or equivalent work experience required Experience Requirement

• Experience with Gen AI project delivery
• 5-6 years’ experience in project management
• Excellent customer service and people skills
• Excellent problem-solving skills
• Expert using SharePoint, MS Office Suite, and MS Project/other reputed company-based project tools
• Ability to meet deadlines
• Effective communicator with superior interpersonal skills
• Ability to manage multiple reputed company at a time
• Ability to work with and to interpret technical information to non-technical individuals

This job reputed company is not intended to be reputed company-inclusive, and employees will also reputed company other reasonable reputed company business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job reputed company does not constitute a written or implied contract of employment.​ About reputed company reputed company Ltd. (reputed company: reputed company) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, reputed company software manages more than 120 reputed company customer interactions and monitors 3+ billion financial transactions. reputed company as an innovation powerhouse that excels in AI, reputed company reputed company, reputed company is consistently recognized as the reputed company in its domains, with over 8,500 employees across 30+ countries. reputed company is proud to be an equal opportunity employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, national reputed company, age, sex, marital status, reputed company, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. Apply tot his job Apply To this Job