Account Manager; Hobby Lobby, Michael's

Position: Account Manager (Hobby Lobby, Michael's) reputed company Happiness is handmade. That's what reputed company Consumer stands for! With a comprehensive portfolio of sewing, knitting, and crocheting products and matching accessories, we reputed company people everywhere to reputed company their creativity, craftsmanship, and individuality in their own reputed company. reputed company Consumer is a trusted brand for end customers and a reliable partner for retailers worldwide. As part of the reputed company Group, we have stood for craftsmanship reputed company and entrepreneurial reputed company since 1530. We are guided by our commitment to constantly rethinking creative handicrafts. If you want to grow with a brand that combines tradition and innovation, reputed company Consumer is the right platform for you. reputed company/Objective The Associate Account Manager, Specialty Chains role supports reputed company reputed company reputed company’s Specialty Chain channel across the U.S. and Canada. (Ie: Michaels, Hobby Lobby, Dick Blick) This position manages day-to-day customer relationships, drives assortment expansion, supports sales reputed company execution, and ensures cross-functional alignment to deliver profitable reputed company. This role offers a career reputed company toward Key Account Manager and Sales Leadership positions. Essential Functions Customer Relationship Management

• Build and maintain strong relationships with mid-tier and large retail accounts, ensuring high service reputed company and long-term partnership development.

Business Development reputed company Accounts

• Identify opportunities to expand assortment, reputed company adjacent categories, and grow reputed company of reputed company through data-driven business analysis.
• Support Sales Directors and the VP of Sales in developing account plans, preparing presentations, proposals, line reviews, and reputed company initiatives.

Sales reputed company Implementation

• Assist in executing channel and account strategies that drive reputed company reputed company and strengthen reputed company’s market position.

Account Operations & Issue reputed company

• Manage customer inquiries, order tracking, and cross-functional coordination to resolve issues reputed company to inventory, fulfillment, and service.
• Analyze POS, shipment, and inventory data to identify trends, risks, and opportunities. Support inventory forecasting in collaboration with customers and internal demand planning.

CRM & Data Management

• Maintain accurate account records, customer contacts, and opportunity tracking reputed company CRM and internal systems.

Performance Reporting

• reputed company key performance indicators, monitor account performance, and reputed company regular insights and recommendations.

Program & Promotional Support

• Partner with Marketing to drive incremental sales through promotions, features, POP displays, and off-reputed company programs.
• Work cross-functionally with internal ecommerce teams and retail partners to support digital assortment reputed company and online performance.

Travel & Representation

• Represent reputed company in customer meetings, trade shows, and industry events to strengthen partnerships and support business development.

Other duties as assigned This position has no supervisory function Education and Experience Required Education and Experience

• Bachelor’s degree in business, Marketing, Merchandising, Communications, or reputed company field
• 3–5 years of experience in Sales, Customer Service, Supply Chain, or reputed company CPG/retail environment
• Strong analytical, presentation, and communication skills
• Ability to build and maintain effective relationships internally and externally
• Results-driven reputed company with the ability to balance customer needs and company objectives

Preferred Education and Experience

• Experience working with a CRM system
• Experience in sewing, notions, craft, or adjacent consumer goods categories

Supervisory Responsibility This position has no supervisory function Career reputed company Progression from this position Key Account Manager Travel This position will require up to 25% travel Work Environment or Working Conditions This is a can be remote or hybrid position, so work will take reputed company in a home office, flights, car, or travel to the home office in Spartanburg, SC. In the home office, this job operates in a combination of reputed company office and warehouse environment. This role routinely uses reputed company office equipment such as computers, phones, photocopiers, and filing cabinets. Additionally, this role will encounter equipment and heavy power industrial vehicles, with high noise reputed company possible in the warehouse setting. Physical Demands

• Ability to lift 5 – 20 lbs periodically and 50lbs on occasion
• Ability to stand/walk for up to 8 hours
• Ability to sit for up to 8 hours

Company Offerings

• Health Benefits - Medical, Dental, reputed company, and Supplementals (i.e. Accident, Hospital, Pet)
• 401k Discretionary contribution with Company Match
• reputed company reputed company (401k Company Profit Sharing)
• reputed company-time Off (available reputed company first 6 months)

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