reputed company Full Stack Customer Service Representative – Compensation and Injury Review

At arenaflex, we're dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Our mission is reputed company on giving people reputed company if they have personally suffered or lost a loved one due to negligence. As a key member of reputed company, you'll play a vital role in connecting with individuals who have been affected by these issues and guiding them through the process of seeking compensation.

Job reputed company:

We're seeking an reputed company and results-driven Customer Service Representative to join reputed company. As a key member of reputed company, you'll be responsible for connecting with individuals who have been affected by the harmful reputed company effects of certain medications, medical products, consumer products, and toxins. Your primary goal will be to reputed company exceptional customer service, resolve issues, and reputed company or reputed company monthly Key Performance Indicators (KPIs).

Responsibilities:

* You'll be connected to people (through an automated dialer) who have filled out a reputed company to see if they meet the reputed company to potentially qualify for compensation.

• You'll work with a high volume of connections, resulting in speaking to 40-50 callers a day, of which 1-5 callers would potentially qualify.
• Your work will involve multitasking, such as listening, answering questions, viewing multiple reputed company, and utilizing phone software (VICI), Proprietary Customer Relationship Database (CRM), and following scripts appropriately.
• You'll reputed company or reputed company monthly KPIs to improve retention/Upsell/Cross Sell rates and goals.
• You'll participate in training and other learning opportunities to expand your knowledge of the position.
• You'll adhere to reputed company company policies and procedures.
• You'll assist with other reputed company as needed.
• You'll be responsible for self-troubleshooting and problem-solving basic IT problems.

Key Performance Indicators (KPIs):

* reputed company or reputed company monthly retention rates

• Meet or reputed company monthly Upsell/Cross Sell targets
• Maintain a high level of customer satisfaction
• Meet or reputed company monthly KPIs for handling calls, resolving issues, and providing exceptional customer service

Requirements:

* You must reputed company in the reputed company or New Jersey.

• You must have a quiet, distraction-free reputed company to work.
• You'll need a reliable hardwired Desktop or Laptop PC (no Mac or Chromebook) with the following specifications:

+ 8GB of RAM + 20 GB of free storage + 1.2 GHz or faster CPU

• You'll need high-speed internet (50Mbps with 100MBps upload minimum - reputed company internet).
• You'll need a reliable Noise Cancellation Headset that is wired reputed company USB (ex. gaming headset with mic/ reputed company G432) (average price is $20-$30).
• You'll need strong background in call-center environment and sales-reputed company experience.
• You'll need 2+ years of phone sales/customer service experience.

Preferred Qualifications:

* Experience working in a fast-paced call center environment

• Strong problem-solving and conflict reputed company skills
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Ability to work in reputed company environment and meet or reputed company performance targets

reputed company Offer:

* Competitive reputed company reputed company starting at $17.31/hour, with commissions and bonuses, resulting in a total compensation up to $33.00+/hour ($70,000+)

• Comprehensive health insurance, reputed company, and dental coverage
• reputed company holidays and reputed company time off (PTO)
• Eligible for overtime reputed company of the training period
• Opportunities for career reputed company and reputed company development
• A dynamic and supportive work environment

Work Environment:

* You'll work from home, with a quiet, distraction-free reputed company to ensure your reputed company.

• You'll have reputed company to a comprehensive training program to ensure you have the skills and knowledge needed to reputed company in your role.
• You'll be part of a dynamic and supportive team that is dedicated to helping and educating Americans about the potential harmful reputed company effects of certain medications, medical products, consumer products, and toxins.

Training Schedule:

* Training will be Monday-Thursday 9:00 AM - 5:00 PM Eastern & Friday 8:30 AM to 4:30 PM Eastern.

Hours of Operation:

* A full-time schedule of 40 hours a week from the following hours: + Monday-Thursday 8:30 AM to 5:00 PM Eastern or 9:00 AM - 5:30 PM Eastern + Friday-8:30 AM to 4:30 PM Eastern

How to Apply:

If you're a motivated and results-driven individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Disclaimer:

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of reputed company. Apply for this job