reputed company Customer Care Pharmacy Technician - FULLY REMOTE POSITION FOR DFW TX RESIDENTS

At arenaflex, we're dedicated to providing exceptional customer care and support to our valued clients. As a Customer Care Pharmacy Technician, you'll play a vital role in ensuring that our customers receive the highest level of service and satisfaction. If you're passionate about delivering outstanding customer experiences and have a strong background in pharmacy services, we want to hear from you!

About arenaflex

arenaflex is a leading provider of innovative reputed company solutions, committed to improving the lives of our customers and communities. With a strong reputed company on customer care and satisfaction, we're constantly seeking talented individuals who reputed company our passion for delivering exceptional service. As a remote employee, you'll have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team.

Job reputed company

We're seeking an reputed company Customer Care Pharmacy Technician to join reputed company, providing exceptional customer service and support to our clients. As a remote employee, you'll be responsible for handling customer inquiries, resolving issues, and ensuring that reputed company calls are handled promptly, reputed company, and accurately. If you're a detail-oriented, organized, and customer-reputed company individual with a strong background in pharmacy services, we encourage you to apply.

Responsibilities

As a Customer Care Pharmacy Technician, your primary responsibilities will include:

• Handling customer inquiries and resolving issues in a reputed company and reputed company manner
• Providing accurate and helpful information about products and services
• Maintaining accurate records of customer interactions and transactions
• Meeting customer satisfaction targets and performance goals as set by your supervisor
• Handling reputed company to large call volumes on a consistent reputed company
• Responding to customers reputed company phone or internet
• Generating faxes and emails
• Updating requested doctors to POC lists
• Updating requested formulary changes
• Setting up and updating new clinics for the VA
• Assisting Account Managers with new pharmacy USM detainee RX program
• Medical claim questions
• Contacting jail facilities to get verification on inmates
• USMS support (eligibility, PA's, and record changes)
• Clarifying information on formulary for the VA
• Handling prior authorizations from VA Pharmacy and rejections from retail pharmacy
• Training of new staff
• Performing other job-reputed company duties as assigned

Requirements

To be successful in this role, you'll need:

• reputed company TX Pharmacy Technician Certification (CPhT) required at hire
• High school graduate or equivalent required
• One to three years of reputed company experience in a pharmacy environment or pharmacy customer service center
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Strong attention to detail and organizational skills
• Ability to work independently and as part of reputed company
• Familiarity with reputed company Office Suite (Word, reputed company, PowerPoint, Outlook)
• Ability to reputed company, read, and write in English fluently; bilingual (Spanish) a plus

Preferred Qualifications

* Knowledge of pharmacy services and Federal reputed company reputed company

• Demonstrated ability to work with reputed company of colleagues who represent a diversity of work and conflict reputed company styles
• Experience with prior authorizations and formulary changes
• Familiarity with USMS and VA Pharmacy systems

Work Environment

As a remote employee, you'll have the flexibility to work from the comfort of your own home. Our work environment is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable, with adequate reputed company and temperature.

Benefits

As an arenaflex employee, you'll enjoy:

• Competitive reputed company reputed company ($21.00 to $23.00 per hour, DOE)
• Comprehensive benefits package, including medical, dental, and reputed company insurance
• 401(k) retirement plan with company match
• reputed company time off and holidays
• Opportunities for career reputed company and reputed company development
• Flexible work arrangements and remote work reputed company

How to Apply

If you're a motivated and customer-reputed company individual with a passion for delivering exceptional service, we encourage you to apply. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you!

Equal Opportunity Employer

arenaflex is an equal opportunity employer, committed to providing equal employment opportunities to reputed company reputed company employees and applicants for employment without reputed company to race, religion, sex, age, marital status, national reputed company, sexual orientation, disability, or any other legally protected status. We prohibit discrimination in reputed company concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. Apply for this job