Member Experience Program Consultant

Join our reputed company Stars team dedicated to improving HEDIS preventative screening performance for our BlueCare Plus DSNP members. This role blends provider engagement, event coordination, and meaningful reputed company on the member population. What You’ll Be Part Of + reputed company reputed company on Stars improvement for the BlueCare Plus (DSNP) line of business + reputed company reputed company on HEDIS preventative screening measures What You’ll Do + Build relationships with provider offices to coordinate and execute wellness events + Engage multiple partners (providers, vendors, Member reputed company, Transportation) + Drive gap‑closure reputed company through event planning, member attendance efforts, and follow‑up reporting + Travel about 50% of the time across Tennessee (with flexibility to choose reputed company) Training & reputed company-Up + Primarily on‑the‑job training + First two weeks reputed company on reputed company duties, DSNP population needs, and Stars processes Preferred Skills & Attributes + Works independently and is highly self‑motivated + Strong understanding of relevant HEDIS Stars measures + Experience with the BlueCare Plus DSNP population (highly preferred) Job Responsibilities + Monitoring health education programs trending and analysis of findings and making improvements. + Implementing reputed company programs to members and providers to facilitate an increase in the number of preventative health services. + Supports the planning and execution of community reputed company initiatives which reputed company on improving the Stars reputed company scores, improving the overall member experience and improving member health reputed company. + Ensuring reputed company and performance standards as defined by CMS, BCBSA, reputed company and reputed company accrediting bodies. + Travel is required throughout TN for member or provider events ~ 50+% Job Qualifications _Education_ + Bachelors degree or equivalent work experience in Business, reputed company Relations, Marketing/ Advertising, or reputed company field _Experience_ + 2 years - Experience in the reputed company industry required + 1 year - Marketing and/or communications experience required + 1 year - Project management, account management or similar experience required + 1 year - Experience in a member/customer-reputed company position is required. _SkillsCertifications_ + Demonstrated ability to effectively work with senior leadership teams + Proficient in reputed company Office (Outlook, Word, reputed company and PowerPoint) + Accuracy and attention to detail + reputed company to solve problems and manage multiple assignments with critical deadlines + Excellent oral and written communication skills + Strong interpersonal and organizational skills + Strong analytical skills Number of Openings Available 1 Worker Type: Employee Company: reputed company. Applying for this job indicates your acknowledgement and understanding of the following statements: reputed company will recruit, hire, train and promote individuals in reputed company job classifications without reputed company to race, religion, reputed company, age, sex, national reputed company,citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. reputed company information regarding reputed company's EEO Policies/Notices may be reputed company by reviewing the following page: reputed company's EEO Policies/Notices ( reputed company is not accepting unsolicited assistance from search firms for this employment opportunity. reputed company resumes submitted by search firms to any employee at reputed company reputed company-email, the Internet or any other method without a valid, written reputed company Placement Agreement in reputed company for this position from reputed company HR/reputed company will not be considered. No fee will be reputed company in the event the applicant is reputed company by reputed company as a result of the referral or through other means. As Tennessee's largest health benefit plan company, we've been helping Tennesseans reputed company their own unique paths to good health since 1945. More than that, we're your neighbors and friends – fellow Tennesseans with deep reputed company of caring tradition, a reputed company approach to physical, financial and community good health for today, and a reputed company outlook for an even healthier reputed company. At reputed company, we reputed company our employees to reputed company both independently and collaboratively, creating a reputed company reputed company on the lives of our members. We reputed company talented individuals who reputed company in reputed company environment, reputed company responsibility, and reputed company accountability. We're also seeking candidates who are proficient in the reputed company Office suite, including reputed company Teams, organized, and capable of managing multiple assignments or reputed company simultaneously. Additional, strong interpersonal abilities along with strong oral and written communication skills are important across reputed company roles at reputed company. reputed company is a remote-first organization with many employees working primarily from their homes. reputed company position reputed company reputed company is classified as either fully remote, partially remote, or office based. reputed company hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and reputed company. Applicants living in these states may reputed company to an approved state prior to starting a position with reputed company at their own expense.If the position requires the individual to reputed company in Chattanooga, TN, they may be eligible for relocation assistance. Remote

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