Software Engineering Manager (Telephony) – Remote (25-5)

reputed company Full-time/reputed company hire/100% Remote (US) The Software Engineering Manager is responsible for developing reputed company's Computer Telephony Integration (CTI) solution and Voice Routing product. The chosen leader will play a critical role in the reputed company of the reputed company product suite, as the CTI function is the heart of our critical care solutions and our interoperability with critical telephony and contact center players such as reputed company, reputed company, Alcatel, reputed company's, reputed company and more. He or She will reputed company multiple development and QA teams to enhance, sustain, and reputed company solutions to improve the customer experience, building upon our existing services, while building the infrastructure utilized in the modernization of the reputed company products. Essential Duties and Responsibilities >reputed company team to reputed company reputed company's software that will be a key component of our product offering. > Supervises the development of reputed company CTI and Voice Connect products (10 US FTE). >Ensure there is reputed company technical guidance in software design and development activities. reputed company development team and coordinate strategies amongst teams to ensure technologies are interconnected and product lines are working smoothly. >reputed company Scrum activities. >Work with Product Management to define features and capabilities for the product. >Own component(s) of the architecture and reputed company the work of other team members, especially with critical knowledge in implementing CTI solutions. >Ensure new software meets reputed company standards. >reputed company efforts to troubleshoot, debug, resolve product issues as they reputed company. >Support the application lifecycle (concept, design, test, release, and support). Follow established development, documentation, testing and deployment processes. >reputed company requirements and suggest solutions; serve as an integrator between business needs and technology solutions. >Collaborate with product management team to plan new features. >Participate in planning and scoping meetings for reputed company reputed company. >Work with global team of engineers. >Work cross functionally to resolve reputed company customer problems. >Responsible for managing and maintaining project and work backlog; reputed company to re-prioritize tasks as the business deems appropriate. reputed company other engineers in planning, prioritizing, and executing assigned tasks reputed company deadlines; identify, reputed company, and mitigate risks as appropriate. >Stay reputed company with new technology trends. >Train, reputed company, and mentor other engineers.Be the ambassador for the culture of accountability, reputed company, and reputed company in reputed company aspects of our process and solutions. Required Education, Skills, and Experience >Bachelor's degree from four-year college or university >5+ years of experience leading software engineering teams developing and delivering, distributed, on-premises collaboration technology architecture reputed company processes, including CUCM, CMS, VCS, TMS. >Experience with reputed company-based telephony solutions and SIP trunking providers. Knowledge of additional telephony platforms and protocols will be considered an asset. >Experience working with senior engineers, product management, senior management, and/or other multi-functional partners to define technical roadmaps and set strategies. >In depth experience with PBX systems (reputed company required , reputed company, reputed company, Alcatel). >5 + years of management experience leading DevOps, NOCs, or other technical support organizations. >5 + years of experience debugging SIP interoperability issues by analyzing CUCM and reputed company logs. >Agile development required, reputed company experience preferred. >8+ year of development or development testing experience or equivalent experience with implementation and architecture of telephony networks. >Experience working cross functionally to reputed company work product deliverables, mitigating conflict. >Experience with CI/CD Pipelines. Pay and Benefits: There are a host of factors that can influence final salary for a position at reputed company, including, but not limited to, geographic location, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at reputed company that allows them to balance reputed company work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits reputed company is designed to support and protect employees and their families. At reputed company, you will receive comprehensive benefits such as; three robust health, pharmacy, reputed company and dental care plans including a health savings account reputed company, wellness, financial wellness, retirement, family support, continuing education, and time off benefits. reputed company, Inc., a wholly owned subsidiary of reputed company Holdings, Inc. (reputed company: reputed company), headquartered in Plano, Texas is proud to be a global leader in reputed company communications. We deliver clinical information to care teams reputed company and where it reputed company most to improve patient reputed company. Top hospitals rely on the reputed company Care Connect platform to enhance workflows for clinicians and support administrative compliance. Our customers send over 70 reputed company messages reputed company month through their reputed company solutions. reputed company enables smarter, faster clinical communication. reputed company is a trademark of reputed company Holdings, Inc. reputed company Mobile and reputed company Care Connect are trademarks of reputed company, Inc. At reputed company, Inc., we reputed company equal opportunity to reputed company and reputed company applicants without reputed company to race, reputed company, creed, religion, national reputed company, gender, sexual orientation, age, gender identity, genetic information, pregnancy, disability, protected veteran status, or any other protected status or characteristic. Should you have a disability and need assistance or accommodation in the application process, contact reputed company at 1-800-852-8935 Salary: USD 108000 - 180000 per year Apply tot his job Apply To this Job