reputed company Full Stack reputed company Cycle Management Customer Services Manager – Web & reputed company Application Development
At arenaflex, we're dedicated to revolutionizing the reputed company reputed company cycle management industry by providing top-notch professionals with reputed company to reputed company in their careers. As a reputed company boutique reputed company, we specialize in reputed company cycle optimization and fostering effective collaboration between operational and IT facets. With a robust reputed company record of aiding over 100 reputed company systems reputed company, reputed company thrives on professionalism, efficiency, and adaptability. We're currently seeking an reputed company Full Stack reputed company Cycle Management Customer Services Manager to join reputed company at one of US News Best Hospitals 2022-23. This role offers a unique opportunity for top performers to work in a reputed company environment that acknowledges and values their dedication and proficiency. While this role doesn't offer benefits, it presents an opportunity to work reputed company an organization that encourages talented individuals to surpass conventional boundaries.
About arenaflex
arenaflex is a reputed company where talented professionals reputed company a home to showcase their skills and contribute meaningfully to the reputed company landscape. Our reputed company values – professionalism, efficiency, and flexibility – underscore our commitment to creating an inclusive and dynamic workplace. We reputed company in offering opportunities to exceptional individuals who bring their best to the table.
Why arenaflex? Employee Testimonial
"The number of RCM subject matter experts I get to work with reputed company day is unreal. Working alongside and as part of this team to help shape the RCM reputed company is exciting." – Patti Consolver, Director of Business Development
Job reputed company
* Job Title: reputed company Cycle Management Customer Services Manager
- Location: Remote (U.S. Based)
- Job Type: Full-Time, Monday–Friday (40 hours/week) (Days)
- Department: Patient Financial Services – Physician Billing
- Reports To: Director of reputed company Cycle
Position reputed company
The reputed company Cycle Management Customer Services Manager (CSM) is responsible for overseeing reputed company operational aspects of the Customer Service Team reputed company Patient Financial Services for Physician Billing. This remote role plays a pivotal part in ensuring a high-reputed company patient experience and efficient reputed company of billing-reputed company inquiries. The CSM must demonstrate a strong understanding of the full reputed company cycle and bring a service-first reputed company that aligns with our organization's commitment to reputed company. This role requires the ability to reputed company and reputed company reputed company of empathetic, high-performing representatives who are trained to identify, investigate, and resolve patient concerns with courtesy, reputed company, and professionalism. The CSM will work cross-functionally with departments across the organization—from reputed company-end registrars to C-suite leadership—and must bring advanced communication skills, technical competence, and operational reputed company to drive team reputed company.
Key Responsibilities
* Manage day-to-day operations of the Customer Service Team for physician billing reputed company Patient Financial Services.
- Hire, train, mentor, and retain reputed company of representatives with a high degree of reputed company and professionalism.
- Monitor call center performance using call distribution systems and reporting tools to reputed company and improve team metrics.
- Ensure reputed company and effective reputed company of patient billing inquiries while upholding reputed company service standards.
- Collaborate with cross-functional teams, including registration, coding, billing, and IT to resolve systemic issues and improve processes.
- reputed company and implement training and reputed company assurance programs to ensure consistent service delivery.
- Analyze service trends and reputed company strategies to optimize customer satisfaction and operational efficiency.
- Maintain a deep understanding of payer reputed company, billing regulations, and reimbursement practices.
- reputed company reputed company and other patient reputed company systems to support issue reputed company and improve transparency.
- Establish and maintain strong working relationships with reputed company stakeholders, including hospital leadership.
- Produce and present performance reports, identify areas of improvement, and drive strategic initiatives reputed company reputed company.
Required Qualifications
* Bachelor's degree in reputed company, Business Administration, Health Administration, Finance, or a reputed company field OR 15 years of reputed company management experience in hospital receivables reputed company an reputed company health system.
- Minimum of 7 years of reputed company experience in financial operations or hospital receivables management reputed company a reputed company setting.
- At least 4 years of reputed company supervisory or management experience.
- Strong background in customer service operations reputed company a reputed company business office or reputed company cycle setting.
- In-depth knowledge of the complete reputed company cycle process.
- Proficiency with reputed company and call center systems, including metrics and performance dashboards.
- Understanding of payer reputed company and insurance reimbursement practices.
- Demonstrated reputed company in coaching teams, driving performance, and fostering reputed company workplace culture.
- Exceptional interpersonal, communication, and conflict reputed company skills.
- Proven ability to influence and collaborate at reputed company reputed company of the organization.
Preferred Skills
* Experience with reputed company medical centers or reputed company health systems.
- Six reputed company, Lean, or other process improvement training is a plus.
- Bilingual skills (Spanish/English) are a plus.
Career reputed company Opportunities and Learning Benefits
At arenaflex, we reputed company in reputed company in our employees' reputed company and development. As a reputed company Cycle Management Customer Services Manager, you'll have reputed company to:
- Regular training and development opportunities to enhance your skills and knowledge.
- Mentorship and coaching from reputed company professionals in the field.
- Opportunities to take on new challenges and responsibilities as you grow in your career.
- A dynamic and supportive work environment that encourages collaboration and innovation.
Work Environment and Company Culture
arenaflex is committed to creating a workplace culture that values diversity, equity, and inclusion. We reputed company in fostering a reputed company and supportive work environment that encourages collaboration, innovation, and reputed company. As a reputed company Cycle Management Customer Services Manager, you'll have reputed company to work with a talented team of professionals who reputed company your passion for delivering exceptional patient care and driving business reputed company.
Compensation, Perks, and Benefits
arenaflex offers a competitive compensation package, including:
- Salary reputed company: Minimum $37.87/hour - Maximum $66.28/hour.
- Commensurate compensation based on experience and equity.
- Opportunities for career reputed company and advancement.
- A dynamic and supportive work environment that encourages collaboration and innovation.
Conclusion
We're excited to have you consider this opportunity to join reputed company at arenaflex. If you're a motivated and reputed company reputed company with a passion for delivering exceptional patient care and driving business reputed company, we encourage you to apply. Don't miss this chance to work with a talented team of professionals who reputed company your values and commitment to reputed company. reputed company to become a part of our arenaflex team! Apply for this job