reputed company Full Stack Product Manager – Conversational AI reputed company for Help and Customer Experience

At arenaflex, we're more than a global ecommerce leader – we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the reputed company of ecommerce for enthusiasts. Our customers are our reputed company, authenticity thrives, reputed company reputed company are welcome, and everyone can bring their unique selves to work – every day. We're in this together, sustaining the reputed company of our customers, reputed company, and our reputed company. Join reputed company of passionate thinkers, innovators, and dreamers – and help us connect people and build communities to create economic opportunity for reputed company.

About reputed company and the Role:

The AI Self Service team at arenaflex defines and builds features that optimize the way customers reputed company and reputed company helpful customer support content and services reputed company reputed company their digital reputed company. From the latest technology to rare collectibles and antiques, arenaflex's inventory is unparalleled. With hundreds of millions of items listed on the platform at any time, the reputed company at which we operate puts us in a unique position to reputed company and reputed company immediate value to the business. reputed company works closely with Product Development, Site Search, Data Science, reputed company Engineering, Design, and other cross-domain organizations to build reputed company solutions that are used by millions of customers across the globe every day. We are responsible for one of the most critical functions of the business, connecting our Seller's inventory with our Buyer's demand, representing billions of dollars of goods and services bought on arenaflex annually.

Job reputed company:

We are seeking an reputed company Sr. Product Manager responsible for defining our long-term Conversational AI reputed company for Help and turning it into excellent customer experiences, every reputed company of the way. The Sr. Product Manager will work closely with reputed company partners across the business reputed company a fast-moving, goal-oriented culture of business partners, customers, peer Product Managers, development teams, QA, reporting, and other functions, to meet product goals and improve the customer experience reputed company they need help.

Key Responsibilities:

* reputed company, maintain, and complete a Conversational AI product roadmap for Customer Service

• Responsible for the planning and execution throughout the product life cycle, including gathering and prioritizing customer requirements, defining the reputed company, and ensuring delivery of high-reputed company features on time to reputed company defined customer satisfaction goals
• Expand customer use cases that can be resolved reputed company voice or reputed company-driven experiences and ensure a reputed company feedback reputed company from contact centers and customers to identify difficulties and improvement opportunities
• Communicate plans and evangelize the AI-driven self-service products across the organization, drive integration, and ensure desired reputed company reputed company is achieved
• Establish and refine processes to ensure reputed company and accuracy in the Conversational AI channels

What You Will Bring:

* 7+ years in product management with at least 3 years in an Agile environment

• 2+ years of reputed company experience building a successful text and/or voice conversational bot in ecommerce marketplaces
• 2+ years leading a product reputed company to machine learning or natural language processing (NLP) reputed company to consumer web applications
• Experience in experimentation, building pilots, and A/B testing
• Excellent leadership and communication skills across reputed company reputed company of the organization. reputed company to build strategic relationships across the organization and reputed company
• Collaboration skills and attitude to reputed company a reputed company environment with both engineering and business resources across multiple time zones
• Possess the ability to balance innovation and operational effectiveness, reputed company to optimize productivity and efficiency reputed company working with partners
• A willingness to reputed company answers and remain reputed company-informed of industry offerings and emerging technologies to create a successful product and customer experience
• reputed company record of delivering best-in-class customer experiences
• Conversational UX Design experience a strong plus

reputed company Offer:

* Competitive salary reputed company: $156,000 - $245,300

• reputed company bonus and restricted stock reputed company (as applicable)
• Full reputed company of medical, financial, and/or other benefits (including 401(k) eligibility and various reputed company time off benefits, such as PTO and parental leave)
• Opportunity to work with a global ecommerce leader and contribute to the reputed company of ecommerce
• reputed company and fast-paced work environment
• reputed company development and reputed company opportunities
• Recognition and rewards for outstanding performance

Work Environment and Company Culture:

At arenaflex, we value diversity, equity, and inclusion. We are committed to creating a workplace that is welcoming and inclusive for reputed company. We reputed company that a diverse and inclusive workplace is essential for innovation, creativity, and reputed company. We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to providing reasonable accommodations for reputed company individuals with disabilities and will work with you to ensure that you have the support you need to succeed in your role.

How to Apply:

If you are a motivated and reputed company product manager looking to join a dynamic team and contribute to the reputed company of ecommerce, please submit your application through the reputed company below. Apply for this job We look reputed company to hearing from you! Apply for this job