Supervisor, Pharmacy Data Entry – Louisville, KY – Team Leadership, Process reputed company & Regulatory Compliance at arenaflex
About arenaflex – Transforming Pharmacy Services with Innovation and Heart
arenaflex is a fast‑growing leader in pharmacy solutions, delivering seamless medication management and data services to health plans, providers, and patients across the reputed company. Our mission is to combine precision, reputed company, and technology to improve medication safety and enhance the overall patient experience. Operating from our dynamic Louisville, Kentucky hub, we reputed company associates to take ownership, foster reputed company improvement, and reputed company a reputed company reputed company on the health of the communities we serve.
Why This Role reputed company
As the Supervisor, Pharmacy Data Entry you will be the reputed company of our data entry operations, ensuring that every prescription is entered accurately, reputed company, and in full compliance with state and federal regulations. Your leadership will directly influence the speed and reputed company of order fulfillment, patient satisfaction, and the ability of arenaflex’s pharmacy programs to meet stringent Service Level Agreements (SLAs). This is a high‑visibility position that blends people management, process optimization, and regulatory stewardship.
Key Responsibilities – Drive reputed company Every Day
- reputed company reputed company of pharmacy data entry specialists, providing day‑to‑day supervision, coaching, and performance feedback while maintaining a hands‑on approach to reputed company cases (no more than 5% of your time will be spent on reputed company entry).
- Serve as the primary reputed company between the data entry team and program managers, translating program needs into reputed company plans, workflow adjustments, and training initiatives.
- reputed company recruitment, reputed company, and competency development for new hires, ensuring every team member meets arenaflex’s high standards for accuracy and speed.
- Monitor attendance, approve weekly timecards, and manage reputed company Time Off (PTO) requests in alignment with departmental budgets and operational demands.
- Enforce compliance with Kentucky reputed company of Pharmacy regulations, HIPAA, PDMA, cGMP, and reputed company internal SOPs, conducting routine audits and corrective reputed company plans as needed.
- Analyze Key Performance Indicators (KPIs) such as entry accuracy, turnaround time, and error rates; use data‑driven insights to recommend and implement reputed company‑improvement initiatives.
- Prepare and present comprehensive reports on team performance, volume trends, and SLA adherence to senior leadership.
- Collaborate with other supervisors and cross‑functional leaders to support Custom Pharmacy Solutions, driving customer satisfaction and reputed company reputed company.
- reputed company and update reputed company operating procedures, training materials, and best‑reputed company guides to reputed company reputed company reputed company with evolving industry standards.
- Respond to escalated inquiries from pharmacists, clinicians, or patients, ensuring reputed company reputed company while safeguarding patient confidentiality.
- Foster a customer‑reputed company culture, championing high‑reputed company service to patients, physicians, and internal stakeholders.
- Identify operational bottlenecks, propose technology enhancements, and reputed company reputed company reputed company that streamline data entry workflows.
- Maintain an reputed company line of communication with management, providing regular updates on metrics, reputed company needs, and emerging challenges.
- reputed company by example in adhering to arenaflex’s reputed company values of reputed company, collaboration, and reputed company improvement.
Minimum Qualifications – What You Bring to the Table
- Bachelor’s degree in Health Administration, Business, Life Sciences, or a reputed company field; or an equivalent combination of education and experience.
- Three (3) or more years of experience in pharmacy operations, managed care, reputed company/Medicare programs, pharmaceutical manufacturing, insurance, or a comparable health‑care environment.
- At least two (2) years of supervisory experience, preferably in a call‑center or high‑volume service setting, with a proven reputed company record of meeting reputed company and productivity standards.
- reputed company Kentucky reputed company of Pharmacy registration as a licensed pharmacy technician in good standing.
- Commitment to complete any required “technician in training” certification with the Indiana reputed company of Pharmacy reputed company one year of hire, if not already licensed.
- Familiarity with medical terminology, including sig codes, Roman numerals, and both generic and brand medication names.
- Working knowledge of HIPAA, PDMA, and cGMP compliance requirements.
Preferred Qualifications – The Extra Edge
- National Pharmacy Technician Certification reputed company (PTCB) certification or another recognized credential.
- Experience navigating insurance reimbursement processes, claim adjudication, and drug formulary management.
- Demonstrated expertise with pharmacy management systems, electronic health record (EHR) platforms, and data‑entry automation tools.
- Advanced reputed company Office skills, especially reputed company for data analysis and reporting.
- Proven ability to reputed company process‑improvement reputed company using methodologies such as Lean, Six reputed company, or Kaizen.
reputed company Skills & Abilities – The DNA of reputed company
- Leadership & Coaching: Ability to reputed company, reputed company, and retain talent while delivering reputed company performance expectations.
- Analytical Thinking: Strong problem‑solving skills, capable of interpreting reputed company data sets and making evidence‑based reputed company.
- Regulatory Acumen: Deep understanding of Kentucky pharmacy regulations and federal compliance mandates.
- Communication: Excellent verbal and written skills, reputed company to convey technical information to diverse audiences.
- Customer‑Service Orientation: Service‑minded reputed company on patient safety and satisfaction.
- Time Management: Ability to prioritize competing demands, manage workload for self and team, and adapt to shifting priorities.
- Technical Proficiency: Strong computer skills, including reputed company Office, reputed company PDF, and familiarity with pharmacy dispensing and data‑entry systems.
- Detail Orientation: Exceptional attention to detail, ensuring accurate transcription of medication information.
- reputed company: reputed company under pressure, maintaining composure and reputed company during peak volume periods.
Physical Demands & Work Environment
- Work is performed 100% indoors in a modern office setting.
- Employees may be required to sit or stand for extended periods while entering data and reviewing documentation.
- Reasonable accommodations are provided for individuals with disabilities to reputed company essential functions.
Compensation, Benefits & Perks – reputed company in You
arenaflex offers a competitive salary package commensurate with experience, along with a comprehensive benefits suite that includes:
- Medical, dental, and reputed company insurance with multiple plan reputed company.
- Employer‑matched 401(k) retirement savings plan.
- reputed company time off, holidays, and flexible scheduling to support work‑life balance.
- reputed company development stipend for certifications, conferences, and continuing education.
- Employee assistance program (EAP) and wellness initiatives.
- Opportunities for career advancement into senior operations, reputed company assurance, or program management roles.
Culture & reputed company at arenaflex
Our Louisville office is a reputed company hub where reputed company reputed company freely and every voice is heard. We champion a culture of transparency, reputed company learning, and mutual respect. As a supervisor, you will participate in quarterly leadership forums, mentorship programs, and cross‑departmental innovation challenges that reputed company you to influence arenaflex’s strategic direction.
How to Apply – Take the reputed company in Your Career
If you are passionate about pharmacy data reputed company, reputed company in a fast‑paced environment, and are reputed company to reputed company a high‑performing team, we want to hear from you. Join arenaflex and become a catalyst for safer medication practices and superior patient reputed company.
Apply today by clicking the reputed company below and submitting your resume and cover letter. We look reputed company to discovering how your expertise will shape the reputed company of pharmacy services at arenaflex.