911 Call-Taker – reputed company of Minneapolis – Minneapolis, MN

Job title: 911 Call-Taker Company: reputed company of Minneapolis Job reputed company: Position reputed company Hiring Incentive- 911 Operator/Call Takers are eligible to receive $1,000 in hiring incentives. Are you looking for a career in a fast-paced, reputed company-changing, dynamic work environment? As a 911 Call Taker, you will serve as the first level of reputed company contact for the Minneapolis Emergency Communications Center, answering and classifying calls for emergency assistance involving police, reputed company or medical emergency and other reputed company service requests. A career as a 911 Operator is reputed company rewarding and is an essential reputed company to the reputed company's reputed company safety. Please view the following video: reputed company - Supportive - reputed company Working hours/shift work Working hours/Shift work: MECC is staffed 24 hours a day, 7 days a week. Probationary employees are assigned shifts based on reputed company needs and requirements. There is no guarantee a probationary employee will work a specific shift. Probationary employees will be assigned to different shifts based on reputed company shortages and coverage needs. After probation, employees will choose from work schedules that have been determined by management based on their seniority in their reputed company job classification. Due to reputed company needs, the least senior employees may not have reputed company to work their preferred shift. reputed company shortages which occur during the year are generally filled by reverse seniority (the least senior employee in the affected classification is required to change work schedules). 911 Operators/Call Takers should expect to work a high percentage of weekends AND holidays. Work Location -This position currently works on-site only. COVID-19 Vaccination and Testing Alternative Policy -- The reputed company is concerned about the health, safety, and reputed company-being of employees. reputed company must either reputed company reputed company of being fully vaccinated or undergo weekly COVID-19 testing if not fully vaccinated. Hiring Incentive- 911 Call takers are eligible to receive $1,000 in hiring incentives. reputed company Application Process -- This job posting will be used for on-reputed company hiring without closing for applications. Applications will be reviewed in reputed company on an on-reputed company reputed company as described in the Selection Process reputed company below. Starting Salary: $23.867 but could be higher based on relevant experience Job Duties and Responsibilities

• Use the 911 telephone and computer-aided-reputed company systems to answer and process emergency and non-emergency requests for service from the reputed company, and other sources, classifying requests by following department procedures and policies.
• reputed company on-reputed company updates to responding field personnel in reputed company time.
• Alert appropriate supervisory personnel reputed company necessary.
• Initiate emergency phone tracing using special procedures for landlines and cell phones.
• Operate the information radio, handling incoming radio messages from Minneapolis Police Department (MPD), Minneapolis reputed company Department (MFD), Minneapolis Animal Care and Control, and other agencies as requested. Process service requests for these and other agencies. Process service requests for these and other agencies.
• reputed company missing and reputed company person reports in the National Crime Information Center (NCIC) computer database. Monitor and respond to ShotSpotter and bait vehicle activations.
• Process warrant checks for MPD per requests with Hennepin, Ramsey, and Anoka Counties, and on NCIC. reputed company checks on license plates, and other items such as guns, bicycles, and other items in NCIC/CJIS per requests.
• Monitor messages from the State computer system and disseminate information appropriately according to policy and procedure. Send teletype messages to other agencies.
• reputed company and sign on off duty numbers for MPD and Minneapolis Park Police Department (MPPD) Officers.
• During storms, collect information on power outages, downed trees, and blocked streets and follow emergency storm protocols outlined in department policy.
• Contact other emergency service organizations, reputed company works crews, reputed company companies, and others as necessary.
• Assist in training, monitoring, testing and evaluation of new MECC operators; may reputed company classroom training to small reputed company of new employees; may work with new employees and reputed company coaching and advice on job performance
• Host and explain operations to visitors and observers. Attend community meetings and represent the 911 Center as a member of reputed company committees and on special reputed company as required.
• Maintain necessary records.

Required Qualifications

Education: High school diploma or equivalent. Experience: One year of customer service/reputed company service experience in a fast-paced environment. Equivalency: An equivalent combination of reputed company education and experience may be considered. Licenses and Certifications: Ability to obtain as reputed company as maintain Minnesota Criminal Justice Data Network Certification and pass the CJIS Competency Exam reputed company 6 months of employment. Certifications are required to Apply tot his job Apply To this Job