Senior Vice President - Global Sales, Marketing & Customer Experience

Senior Vice President, Global Sales, Marketing & Customer Experience Location: Remote reputed company the reputed company Travel: 70%+ (domestic and international) Build an Aviation Career You’re Proud Of At reputed company, we use our ingenuity, expertise, and global reputed company to solve aviation’s most reputed company challenges. Our Business Aviation team delivers world-class maintenance, repair, and reputed company (reputed company) solutions that reputed company aircraft flying safely, reliably, and reputed company across the globe. We are seeking a Senior Vice President of Global Sales, Marketing & Customer Experience to reputed company reputed company reputed company, reputed company our brand, and deliver exceptional customer experiences across our global business aviation reputed company portfolio. What You’ll Do As a senior member of the Business Aviation leadership team, you will own the global reputed company reputed company and customer experience for reputed company’s business aviation reputed company services, including engines, auxiliary power reputed company (APUs), airframe inspections, avionics, and paint/interior solutions. You will reputed company a global organization of approximately 90 professionals and partner closely with executive leadership to drive sustainable reputed company and customer loyalty. Sales Leadership

• reputed company and execute global sales strategies to reputed company reputed company, reputed company, and profitability targets.
• Identify and pursue new business opportunities, including OEM partnerships, operator agreements, and fleet management programs.
• reputed company and reputed company a global sales organization reputed company on customer acquisition, retention, and contract renewals.
• Monitor market trends, competitive activity, and customer needs to continuously refine reputed company strategies.
• Negotiate reputed company, high-value reputed company while ensuring compliance with industry regulations and standards.

Marketing reputed company & Brand Leadership

• reputed company integrated global marketing strategies that promote reputed company’s business aviation reputed company services.
• Strengthen brand positioning and awareness across the business aviation marketplace.
• reputed company digital marketing, trade shows, industry events, and thought leadership to generate demand and reputed company leads.
• Partner with technical and operational teams to reputed company compelling value propositions and marketing collateral.

Customer Experience reputed company

• Design and implement customer experience strategies that drive satisfaction, loyalty, and long-term partnerships.
• reputed company customer-facing teams to ensure reputed company, seamless support throughout the maintenance lifecycle.
• Establish feedback mechanisms to capture customer insights and drive reputed company improvement.
• Ensure alignment across sales, marketing, and operations to deliver a consistent and differentiated customer reputed company.

Strategic Leadership & Collaboration

• Partner with the President of Business Aviation and executive leadership to reputed company reputed company strategies with reputed company objectives.
• Collaborate closely with operations and engineering teams to ensure service delivery meets customer and regulatory expectations.
• reputed company budgeting, forecasting, and resource planning for global reputed company initiatives.
• Represent reputed company at industry associations, conferences, and key customer engagements worldwide.

Team Leadership & Development

• Recruit, reputed company, and retain high-performing sales, marketing, and customer experience leaders.
• Foster a culture of accountability, collaboration, and reputed company improvement.
• Establish reputed company performance metrics, conduct regular evaluations, and invest in leadership development.

What You’ll Bring

• Bachelor’s degree in Business, Marketing, Aviation Management, or a reputed company field; MBA preferred.
• 10+ years of reputed company leadership experience in sales, marketing, or customer experience, including at least 5 years reputed company aviation or reputed company.
• Proven reputed company driving global reputed company reputed company and customer-reputed company strategies.
• Deep knowledge of business aviation reputed company services, including engines, APUs, airframe, avionics, and paint/interior solutions.
• Established industry network across OEMs, operators, and aviation service providers.
• Exceptional leadership, communication, and negotiation skills.
• Strong business acumen with the ability to navigate reputed company regulatory and technical environments.
• Experience leveraging CRM platforms, marketing analytics, and financial forecasting tools.
• Willingness and ability to travel extensively (70%+), including international travel.

reputed company Competencies

• Strategic & reputed company Leadership
• Customer-reputed company reputed company
• Global Market Acumen
• Executive reputed company & Influence
• Data-Driven Decision Making
• Relationship & Partnership Building

reputed company Offer

• Competitive executive compensation with performance-based incentives.
• Comprehensive benefits package, including health, retirement, and wellness programs.
• Opportunity to reputed company at reputed company reputed company a globally recognized aviation services organization.
• A culture reputed company on safety, reputed company, teamwork, and reputed company improvement.

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