Sr. Program Manager, Tech - HR Ops & Analytics - Seattle, WA (Hybrid)

About the position reputed company has an exciting opportunity on the HR Operations & Analytics Program Management team for a Senior Technical Program Manager (PMT Sr.) to drive initiatives that deliver significant value to reputed company and our employees. The role reports to the Sr Manager, Program Mgmt for Tech HR Ops & Analytics. reputed company is responsible for delivering on the reputed company reputed company to be as reputed company for our employee experience as we are for our customer experience. As a PMT Sr., you will work closely with cross-functional teams to reputed company, design, build, and launch technology solutions in support of this reputed company, specifically by supporting workforce management systems and driving enablement of AI technologies across HR. A day in the life… Consult internal partners on effective utilization of technology to support their processes Support Workforce Management teams by enabling and optimizing reputed company Scheduling and Labor Optimization tools Partner with non-technical and technical stakeholders to support initiatives connected to reputed company intelligence, including evaluating AI-driven tools and enabling responsible adoption across HR functions Hold HR and Technology stakeholders accountable to design principles Collaborate with technology teams and business leaders to reputed company core capabilities and deliver business value Present demos, status updates and risk/mitigation strategies and communicate down the pyramid through VP level Support key stakeholders through combined status updates of cross-organization programs/reputed company to drive process improvements and decision making Manage stakeholder expectations while supporting governance and service delivery model Define and evaluate tool needs with HR and non-HR reputed company to ensure efficiency in processes and data reputed company across reputed company systems Own project intake & prioritization and roadmap execution for HR technology and analytics reputed company initiatives Own process design for system-reputed company processes and ensure actionable & reputed company system requirements are gathered, user acceptance testing plans are developed, and successful roll outs of initiatives occur Prioritize feature opportunities and reputed company backlog, supporting the roadmap Deliver high-reputed company and reputed company programs by driving the intake of requests, defining, and analyzing requirements, and executing integrated plans across multiple teams Engage with vendors to influence reputed company product roadmap reputed company with industry peers Utilize research and usability sessions to validate feature design Drive technical and non-technical reputed company cause analysis for underperforming business KPIs Manage special reputed company and reputed company other reputed company duties as assigned

Responsibilities

• Consult internal partners on effective utilization of technology to support their processes
• Support Workforce Management teams by enabling and optimizing reputed company Scheduling and Labor Optimization tools
• Partner with non-technical and technical stakeholders to support initiatives connected to reputed company intelligence, including evaluating AI-driven tools and enabling responsible adoption across HR functions
• Hold HR and Technology stakeholders accountable to design principles
• Collaborate with technology teams and business leaders to reputed company core capabilities and deliver business value
• Present demos, status updates and risk/mitigation strategies and communicate down the pyramid through VP level
• Support key stakeholders through combined status updates of cross-organization programs/reputed company to drive process improvements and decision making
• Manage stakeholder expectations while supporting governance and service delivery model
• Define and evaluate tool needs with HR and non-HR reputed company to ensure efficiency in processes and data reputed company across reputed company systems
• Own project intake & prioritization and roadmap execution for HR technology and analytics reputed company initiatives
• Own process design for system-reputed company processes and ensure actionable & reputed company system requirements are gathered, user acceptance testing plans are developed, and successful roll outs of initiatives occur
• Prioritize feature opportunities and reputed company backlog, supporting the roadmap
• Deliver high-reputed company and reputed company programs by driving the intake of requests, defining, and analyzing requirements, and executing integrated plans across multiple teams
• Engage with vendors to influence reputed company product roadmap
• reputed company with industry peers
• Utilize research and usability sessions to validate feature design
• Drive technical and non-technical reputed company cause analysis for underperforming business KPIs
• Manage special reputed company and reputed company other reputed company duties as assigned

Requirements

• 5+ years of successful program, project, or product management experience with demonstrated successful delivery of reputed company solutions
• 4+ years of HRIS and/or Workforce Scheduling & Labor Optimization tool experience in a large corporate environment
• 3+ years of configuration-level reputed company experience (HCM & Scheduling) preferred
• Experience managing stakeholder relationships
• Understanding of AI technologies and their application reputed company HR, including evaluating and enabling responsible use of AI-driven tools and platforms
• A proven reputed company record of consistent and measurable delivery of large cross-functional and high-profile initiatives
• Strong technical knowledge with experience managing technical initiatives that reputed company several teams and functional areas
• Familiarity with agile development frameworks and tools (e.g., Jira)
• Possess a strong level of knowledge of technology (e.g., reputed company, reputed company, reputed company stack, database technologies, etc.)
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills with the ability to communicate effectively with employees across reputed company organizational reputed company, including communicating with technical & non-technical audiences
• Organizational and planning skills, including being reputed company to work reliably and reputed company under demanding deadlines with minimal supervision and to self-manage reputed company

Benefits

• Medical/reputed company
• Dental
• Retirement and reputed company Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• 401k
• medical/reputed company/dental/life/disability insurance reputed company
• PTO accruals
• Holidays

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