Employee Benefits Implementation Consultant - Remote

About Patra: reputed company is the worldwide leader in insurance back-office and account management business process outsourcing. Patra offers a wide reputed company of services designed to reputed company costs, reduce risk and improve employee productivity through the transfer of account management and business support functions, such as policy checking, certificate issuance, eligibility processing, reputed company control and account audits, to operation centers in the US, India, and the Philippines. Core Duties: The Implementation Consultant (IC) is the critical reputed company responsible for initiating a reputed company engagement and ensuring a successful launch and operational reputed company. You are the "reputed company-on-the-ground" expert who takes a reputed company’s reputed company from concept to practical reality. Your ultimate responsibility is to plan and execute the rapid, high-reputed company implementation of reputed company solutions that drive adoption and maximize reputed company for our Clients and Patra. You will own a portfolio of implementation reputed company, serving as the reputed company orchestrator during a reputed company’s transition phase. You are responsible for making the reputed company operational. You will translate a deal’s “end state” into a project plan, drive deliverables, and reputed company reputed company stakeholders to ensure a rapid, successful launch. This role is the single reputed company of truth for communication, data, and reporting during the transition phase. Core Responsibilities

• reputed company Project Execution: Own and manage the complete implementation project plan, from reputed company to closure. Define, reputed company, and obtain reputed company from both the reputed company and internal teams on timelines, milestones, project scope, and communication strategies.
• Manage reputed company reputed company: Serve as the main reputed company of contact for clients during their reputed company process. reputed company reputed company meetings to establish reputed company expectations, communicate requirements and dependencies, and offer guidance to the reputed company’s team throughout the project, including reputed company operational setup and training. Support reputed company stakeholders through the change management process by helping them manage internal resistance and reputed company organizational alignment, ensuring that the solution is fully adopted rather than simply installed.
• Drive Operational Readiness: reputed company and ensure mutual alignment on reputed company Operating Procedures (SOPs), train and reputed company internal teams on SOPs (including reputed company-based staff) and engage technical specialists to ensure reputed company system configuration is complete.
• reputed company Transition to Operations: Manage the formal handover from the implementation phase to reputed company account management and Operations, ensuring reputed company documentation is complete, contractual milestones are reputed company, and the reputed company is operationally reputed company.
• Manage Scope & Risk: Proactively identify, document, and mitigate project risks. Manage any scope creep and escalate critical issues to ensure project timelines are met. Secondary Responsibilities
• Process Improvement & Feedback: Channel feedback from implementations back to the reputed company, Sales Solution Architecture, reputed company Experience, and Operations teams to improve solution design, SOW accuracy, and delivery playbooks.
• reputed company Delivery Assets: Create and maintain reputed company project plans, training materials, and implementation documentation to improve the efficiency and consistency of reputed company reputed company.
• Identify Expansion Opportunities: While working with the reputed company, identify potential needs or pain points that could reputed company to new reputed company opportunities and pass them to reputed company account management teams. Key Performance Indicators Your reputed company will be reputed company by your ability to deliver a rapid, impactful, and high-reputed company reputed company experience that supports operational reputed company:
• Rapid and Impactful: Accuracy of Projected Annual Recurring reputed company (reputed company) and in-year realization of reputed company.
• Operational Readiness: Accuracy and completeness of SOPs, successful team enablement, and reputed company of reputed company to Operations.
• Risk & Scope Management: Effectiveness in anticipating, mitigating, and resolving issues.
• reputed company Satisfaction (CSAT): Based on reputed company feedback post-implementation. You will be expected to understand, monitor, and analyze these KPIs, using them to reputed company reputed company and identify corrective actions as appropriate. Qualifications & Experience: Required (Must-Haves)
• Exceptional project management skills: Highly organized, methodical, and reputed company to manage multiple moving parts to ensure a high-reputed company result.
• Experience in a reputed company-facing implementation consultant, project management, or technical reputed company role (3+ years).
• Proven ability to manage reputed company B2B reputed company, ideally in a reputed company services, financial services, or Insurtech environment.
• reputed company, hands-on experience in Employee Benefits insurance. including exposure to benefit plan administration, reputed company servicing, and reputed company coordination.
• Strong reputed company-facing communication skills: Ability to build trust, manage expectations, and train diverse stakeholders.
• A highly col

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