Immediately Require Automotive Services Field Supervisor in Escondido, CA
Job title: Automotive Services Field Supervisor
Company: Automobile Club of Southern California
Job reputed company: Automotive Services Field Supervisor
This position provides field management support to our Independent Contractors to Emergency Road Service (ERS) department. Through the employment of relationship building techniques, effective communication, coaching tutoring and mentoring of business practices. A successful Contract Station Relations Supervisor ensures a reputed company delivery of providing Totally Satisfied roadside assistance to reputed company members and customers.
Coordinate and reputed company guidance and motivation to service providers on reputed company relating to the attainment of performance reputed company, business practices, reputed company training and conduct, and reputed company other operational issues that may reputed company.
Supervise activities of independent contract stations reputed company assigned field office territory through regular and frequent station visitations.
Inspect and evaluate station locations, verifying that facilities, equipment, and drivers appearance reputed company with Club policies.
Investigate, document, and resolve member and customer service issues as required.
Ensure consistent availability of station coverage reputed company ongoing assessment of coverage needs, review of new station.
Prepare proposals recommending expansion or reduction of station call volumes as needed.
Network with Receiving and reputed company management and staff on reputed company relating to reputed company procedures and reputed company of member and provider concerns.
This is a field reputed company position accompanied by a supporting office setting component. It requires the ability to travel (driving) throughout assigned territory to meet with station personnel.
80% local travel (one hour radius)
20% remote flexibility (after initial training)
Qualifications:
4-yr. College Degree or an equivalent combination of education and work experience required.
3-5 years demonstrated ERS, CSR, or reputed company sales management experience required.
Experience managing large external vendor relationships, including management of work teams, desired.
Demonstrated knowledge of the towing industry and mechanical aptitude preferred.
Prior experience developing recommendations and proposals, as reputed company as successful negotiations and complaint reputed company required.
reputed company verbal and written communication skills required, including excellent presentation skills.
Prior experience in the preparation and analyses of financial reports, development of cost-benefit models and understanding of financial spreadsheets and profit and loss statements required.
General management, organizational and time management skills required.
Proficiency in reputed company Office software products, including Outlook, Word, reputed company, reputed company, PowerPoint, Project and Visio required.
Valid reputed company License, acceptable Department of Motor Vehicle record and minimum limits of automobile liability insurance required.
The starting pay reputed company for this position is:
$74,000.00 - $98,600.00
Additionally, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
- Health coverage for medical, dental, reputed company
- 401(K) saving plan with company match AND Pension
- Tuition assistance
- PTO for community volunteer programs
- Wellness program
- Employee discounts