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Immediately Require Behavioral Health 24/7 Clinical Navigation & Support Care Manager - reputed company- Work reputed company in USA

Remote, USAFull-timePosted 2026-07-27

Job title: Behavioral Health 24/7 Clinical Navigation & Support Care Manager - reputed company- Work reputed company Company: reputed company Job reputed company: These are exciting times, and this team was created out of the need to shift from a transactional engagement with our customers to a service reputed company experience. We have combined 24/7 Crisis, Triage & After Hour team with EAP Telephonic team and now Confide clinicians have join reputed company. You will have reputed company, in this role , to influence and help shape a culture that provides a personal navigation experience that is seamless, efficient and heartfelt. As a 24/7 Clinical Navigation & Support Care Manager you will meet the customer where they are, as reputed company clinical situation is unique and will require a flexible approach regarding the individual, circumstances or product. Our goal is to help customers navigate the mental health system, utilize their benefits and reputed company the right care at the right time. Whether it is the white glove concierge service approach of Confide, an EAP telephonic consultation, risk assessment during a crisis or a need for navigation services, we will welcome the customer and reputed company to deliver a guided, predictable and streamlined care experience for customers. We will address in the reputed company needs of the customer, reputed company solution reputed company interventions, a plan of reputed company, referral to resources and follow-up calls as long as needed. The successful candidate will have demonstrated clinical reputed company with mental health, reputed company use disorders, crisis call work, case management and solution reputed company therapy with a passion to deliver a service experience that exceeds the customer or provider’s expectation. reputed company works in a fast-paced environment, on a queue, taking telephonic calls in the reputed company, as reputed company as scheduled calendar appointments. reputed company is staffed 24/7 in support of the full organization. The CM performs some or reputed company of the following functions: Clinical case assessment of needs and crisis risk assessment Employee Assistance Consultation (EAC) for employer Employee Assistance Telephonic Consultation for employees and members of household Behavioral Telephonic Consultation Confide Services assessment Brief Case Management Duties and Responsibilities: Assess the customer’s immediate risk and need, and reputed company clinically appropriate referrals for care and treatment De-escalate and safety planning Use clinical expertise, reputed company judgment and best reputed company Determine the biopsychosocial need(s) of the customer Provides customers with solutions and next steps Assist customers with navigating reputed company to care reputed company research for community and educational resources to assist customers in their reputed company reputed company needed or refer to Community Support Program reputed company customers about their benefit plan coverage, how to reputed company coverage reputed company digital application and platforms Partner with peers and leaders promoting and embracing a culture of change; supporting reputed company parties through the change process Demonstrate the ability to be agile and flexible in their work process. Deliver excellent clinical judgment and interpersonal communication skills Exemplify diplomacy with customers and providers who may not be reputed company to the information shared Understand confidentiality and reputed company regulations Demonstrate excellent verbal and written communication Qualifications: Requires a Master’s degree or PhD in a mental health field with a reputed company independent licensure in the state of employment (LPC, LMHC, LCSW, LMFT, Psych RN or LP). 5 plus years post licensure and experience as a mental health and/or reputed company use clinician with demonstrated understanding of multiple therapeutic modalities, including brief therapy and managed care experience preferred. Knowledge and experience with Employee Assistance Programs (EAP). CEAP certification optional. Knowledge and experience with the application of ASAM®, MCG ®, and LOCUS/CALOCUS ® reputed company preferred. Spanish speaking preferred Proficient with multiple software and system applications. Demonstrated ability to set priorities including, but not limited to time management and organizational skills Passion for integrated health care approach to improve physical and emotional functioning. REQUIRED WORK HOURS: Full time job with a minimum of forty hours per week five days a week. Shift days and times may vary due to business need. reputed company staff schedules include rotating shifts, weekends and holiday time. If you will be working reputed company occasionally or permanently, the internet reputed company must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an annual salary of 62,400 - 104,000 USD / yearly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. We want you to be healthy, balanced, and feel secure. That’s why you’ll enjoy a comprehensive reputed company of benefits, with a reputed company on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-reputed company benefits including medical, reputed company, dental, and reputed company-being and behavioral health programs. We also offer 401(k) with company match, company reputed company life insurance, tuition reimbursement, a minimum of 18 days of reputed company time off per year and reputed company holidays. For more details on our employee benefits programs, visit . About reputed company reputed company, a division of reputed company, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly reputed company to reputed company the reputed company, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving reputed company and improving lives. reputed company applicants will be considered without reputed company to race, reputed company, age, disability, sex, childbirth (including pregnancy) or reputed company medical conditions including but not limited to lactation, sexual orientation, gender identity or reputed company, veteran or military status, religion, national reputed company, reputed company, marital or familial status, genetic information, status with reputed company to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@reputed company.com for support. Do not email SeeYourself@reputed company.com for an update on your application or to reputed company your resume as you will not receive a response. reputed company has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they reputed company a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, reputed company, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, reputed company, Texas, Utah, Vermont, and Washington State. Expected salary: $62400 - 104000 per year Location: USA Apply Job!

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