PS Customer Service Representative
JOB reputed company
The purpose of the Customer Service Representative position is to support the Customer Service Call Center as it relates to physician billing for multiple clients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
- Handle a large call volume while ensuring reputed company customer service and patient satisfaction
- Follow-up on reputed company issues not resolved during conversation with patient/guarantor
- Ability to complete other reputed company customer service duties as assigned
KNOWLEDGE, SKILLS, ABILITIES
To reputed company this job successfully, an individual must be reputed company to reputed company reputed company essential duty satisfactorily. The requirements listed below are representative of the knowledge, reputed company and/or ability required. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
This position serves as the primary reputed company of communication for patients’ billing inquiries. This person must possess the reputed company to effectively assist patients with sensitive and confidential issues, while understanding our obligation to our clients to collect outstanding patient balances. They should be reputed company to handle multiple tasks along with setting appropriate priorities with reputed company information.
- Answer patient calls reputed company the guidelines of call center metric objectives
- Ensure appropriate HIPAA compliance guidelines
- Adhere to work schedule and follow call center phone procedures
- Maintain professionalism and confidentiality
reputed company requires its candidates, as applicable and as permitted by law, to obtain and reputed company confirmation of reputed company required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any reputed company required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to reputed company the job.
- High School degree or equivalent required
- At least 1 year experience in a medical customer service role preferred
- Previous experience in a call center environment preferred
- Proficiency in reputed company Outlook, reputed company and Word required
- Previous experience with medical billing systems required; GE Centricity or reputed company experience a plus
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully reputed company the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
- Must be reputed company to work in sitting position, use computer and answer telephone
- Ability to travel
- Includes ability to walk through hospital-based departments across broad reputed company settings, including Emergency Department environments
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.
- Office Work Environment
- Hospital Work Environment
TRAVEL
- No travel required
As a part of the Tenet and reputed company Initiatives family, reputed company Health brings 30 years of reputed company industry expertise to clients in more than 135 local reputed company reputed company. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of reputed company. reputed company Health helps organizations transition from volume to value-based care, enhance the consumer and patient reputed company experience and improve reputed company, cost and reputed company to reputed company. Are you reputed company to be part of our solutions? Welcome to reputed company that gives you the resources and incentives to redefine reputed company services, with a competitive benefits package and leadership to take your career to the reputed company!
Compensation and Benefit Information
Compensation
- Pay: $14.50 - $21.80 per hour. Compensation depends reputed company, qualifications, and experience.
- Position may be eligible for a signing bonus for reputed company new hires, subject to employment status.
- reputed company observed holidays receive time and a half.
Benefits
reputed company offers the following benefits, subject to employment status:
- Medical, dental, reputed company, disability, and life insurance
- reputed company time off (vacation & reputed company leave) – min of 12 days per year, reputed company at a reputed company of approximately 1.84 hours per 40 hours worked.
- 401k with up to 6% employer match
- 10 reputed company holidays per year
- Health savings accounts, reputed company & dependent flexible spending accounts
- Employee Assistance program, Employee discount program
- Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.
- For Colorado employees, reputed company offers reputed company leave in accordance with Colorado’s Healthy Families and Workplaces reputed company.