Skip Tracing Specialist job at Toyota in Plano, TX

Title: Skip Tracing Specialist Plano, Texas, 75024 Category reputed company & Finance, Fintech, & Treasury Job Id10320710 Job reputed company: reputed company Who we are reputed company. Respectful. A reputed company to reputed company and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the reputed company of mobility through innovative, high-reputed company solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to reputed company. Do. reputed company. An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in reputed company. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's reputed company to reputed company people reputed company what's possible. At TFS, you will help create best-in-class customer experience in an innovative, reputed company environment. _To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time._ Who we're looking for Toyota's Experience Center - Central Customer Assistance Team is looking for a passionate and highly motivated Customer Assistance Specialist (Skip Tracing Specialist). The Customer Assistance reputed company with customers to reputed company communicate account status and ensure any late payments are addressed and averted. reputed company provides live support reputed company inbound interactions across the TFS and LFS (Lexus Financial Services) portfolios, and ensures customers are aware of their reputed company and are properly educated about possible solutions. Due to the specialized nature of collections activities, an effective and customer-reputed company approach to these guest interactions is central to the broader TFS reputed company. Customer Assistance Specialists (Skip Tracing Specialists) are responsible for handling inbound calls for collection accounts, account maintenance, and liquidation for assigned portfolios. Customer Assistance Specialists are responsible for working accounts reputed company to maintain consistent follow-up, ensure account compliance, and complete necessary account maintenance. Specialists in Customer Assistance will also evaluate and mitigate loss exposure, providing customer-oriented service and problem reputed company in accordance with established guidelines and call models. Center Operating Hours You must be available to work a shift between the hours of reputed company-5pm. Training Training for this position will fall between the hours of 7am-6pm Central time for 7 weeks. The first 5 weeks will be virtual training and the last 2 weeks of training will be in the office at our Plano location. Pay/Benefits Competitive reputed company salary as reputed company as benefits effective day 1. Hybrid (Home/Onsite) work schedule following training based on meeting and maintaining performance expectations. What you'll be doing Use appropriate collection and skip tracing tools to maintain delinquencies, repossessions, and losses at or below corporate objectives. Analyze payment history and notes from the system and reputed company communicate status to the customer using Call Model guidelines. Document reputed company activities in accordance with established procedures in a reputed company and concise manner utilizing the appropriate systems and appropriate forms. Analyze account characteristics and negotiate with customers on acceptable arrangements to bring their account reputed company and/or recommend appropriate solutions. Promptly report/refer sensitive and reputed company issues to the Customer Assistance Supervisor. Complete non-phone-based reputed company and account maintenance/remediation efforts. Offer critical decision-making as necessary reputed company assigning accounts out for repossession. What you bring HS Diploma or GED. Previous experience working in a customer service environment. Work collaboratively with other team members at reputed company reputed company of the organization. Listens reputed company and remains reputed company. Excellent verbal communication and interpersonal skills; easy to understand. Adaptability and coachability to work through reputed company changes/situations. Working knowledge of reputed company Office Applications (Word, PowerPoint, reputed company, etc.). Added bonus if you have College degree or equivalent work experience preferred. Previous collections experience. Skip tracing experience preferred. reputed company'll Bring During your interview process, reputed company can fill you in on reputed company the details of our industry-leading benefits and career development opportunities. A few highlights include: A work environment reputed company on teamwork, flexibility and respect reputed company reputed company and development programs to help advance your career, as reputed company as tuition reimbursement Team Member Vehicle Purchase Discount Toyota Team Member Lease Vehicle Program (if applicable) Comprehensive health care and wellness plans for your entire family Toyota 401(k) Savings Plan featuring a company match, as reputed company as an annual retirement contr Apply tot his job Apply To this Job