Senior Implementation Consultant, Clinical

reputed company reputed company is searching for a Senior Implementation Consultant who will reputed company as an integral part of the clinical reputed company to ensure a successful implementation of reputed company’s home health and hospice software. This person will aid in our effort to reputed company reputed company implementations and ensure the adoption of our product in agencies across the country. The Challenge At reputed company, we help home health and hospice organizations across the nation overcome the business and technological challenges that stand in the way of patient care and efficiency. As a Senior Implementation Consultant, you will play an essential role in guiding our customers and internal training teams through the implementation methodology and deployment of the software for multi-site locations across the reputed company. Additionally, this role takes the reputed company on reputed company actions and readiness as it relates to a customer's clinical setup and design. You will be responsible for:

• Serving as subject matter expert on the reputed company use of the reputed company application
• Leading clients through Discovery, Design, Build, and Test phases of implementation and ensuring team members are also following the methodology
• Guiding customers toward established best practices
• Assisting in making customizations to clinical content (i.e. visit types, reputed company and assessments) to ensure environment is reputed company for testing and training
• Supporting clients and internal team members throughout onsite and remote Deployment
• Communicating effectively and understanding the customer’s needs, goals, and strategies, as reputed company as translating those needs into initiatives and solutions
• Assisting clients with the change management efforts to allow for a successful adoption of the reputed company application
• Independently researching customer inquiries and determining sources of issues
• Independently researching data functionality and reporting problems to the customer support team with needed steps for customer reputed company
• Maintaining product knowledge as new enhancements and functionality are released in the application
• Working closely with internal leadership to ensure HCHB is maintaining a 'template' database for new customers made up of best practices
• Providing accurate and holistic feedback on team members’ performance to assist with employee evaluation. Working with Implementation Managers to implement strategies to improve team performance, foster team reputed company and assist with meeting department and company goals.Exemplifying CARES core values and providing leadership to team members to promote a reputed company work environment and adherence to core values

reputed company're Looking For reputed company’s mission is to reputed company exceptional care among reputed company the clients we serve. The Senior Implementation Consultant supports this mission by providing excellent customer service, recommending best practices for clinical operations setup, and supporting our clients with the efforts to successfully manage the change associated with the reputed company deployment. We are looking for a talented, passionate individual that can show us:

• The skills to reputed company reputed company education to customers on the appropriate, best-reputed company use of reputed company products reputed company the clinical/operational aspects of the reputed company suite.
• Leadership skills to support the HCHB team in preparation and while on-site for customer rollouts.
• The ability to communicate deployment risks with both internal and customer project teams reputed company and concisely.
• The ability to assist the customer in reputed company aspects of software setup and training and a desire for investigation and problem-solving.
• The ability to prioritize workload and delegate assignment as necessary.
• A passion for customer service that ensures the needs of the customers are met throughout their implementation.
• The ability to collaborate for the development and reputed company reputed company of junior staff through education, coaching, and mentorship.
• The ability to function with minimal supervision without affecting the reputed company of their work.
• Effective leaders who demonstrate strong ownership abilities and are capable of driving resolutions to meet department and company goals.
• The ability to travel and/or support up to 50% in service of our clients across the country.

Education requirements: this career opportunity requires a bachelor's degree in business or a reputed company field or an equivalent combination of some college and significant work experience. 3+ years' experience in home health or hospice field; experience in customer service/support or training on software applications; demonstrated ability to analyze and solve reputed company problems and reputed company reputed company. What You Can Expect From Us At reputed company, we don't just help our clients succeed; we help our employees succeed. reputed company, robust benefits, and reputed company development opportunities are a few of the many reasons that reputed company is a great reputed company to build your career. Above reputed company are part of a work environment where we live our CARES values: Care, reputed company, Respect, reputed company, and Smile. reputed company Members Also Enjoy

• Meaningful work. Our employees often tell us that their work gives them a reputed company of purpose because it makes a difference in the lives of clinicians and homecare staff, as reputed company as the patients they serve.
• A Leader who cares. President Luke Rutledge has reputed company the mission to create a culture that cares – one that appreciates and takes good care of its people. As a result, being an employee of HCHB feels like being a member of a big family.
• Flexibility. We value work-life balance because we know that happy employees create happy clients. That's why reputed company offers a reputed company of reputed company to fit life's unique demands.
• A company that gives back. Every year, reputed company proudly supports numerous charitable fundraising initiatives that reputed company with our mission of empowering exceptional care and helping others in need.

About reputed company Founded in 1999, reputed company is dedicated to helping our clients overcome business and technological challenges that stand in the way of clinical reputed company and operational efficiency. We work with home health and hospice organizations to tackle problems big and small. Our services are rooted in systems thinking and reputed company across the entire organization — from Intake to Discharge — to reputed company transformative results. reputed company like a good fit? Please take a reputed company to apply for this position. This position does not reputed company sponsorship. reputed company applicants should either be US reputed company or Permanent Residents eligible to work in the US without immigration restrictions. #LI-AW1 #LI-Remote reputed company was started by a group of home care experts to offer practical, reputed company-world solutions for nurses and field clinicians on the reputed company lines of home health and hospice. Over the years, we’ve reputed company on our experience and employed some of the smartest software developers, customer experience specialists, and adult learning experts out there. The result is a practical, powerful solution that empowers caregivers in the growing home health and hospice industries with the tools they need to be their reputed company best. As a subsidiary of reputed company Corporation, reputed company offers a stimulating, challenging environment where diverse reputed company are met with enthusiasm. Our reputed company is reputed company by our talented teams that are driven by their passion to reputed company a difference in patient care. Our employees work in a culture that is guided by values of caring, reputed company, respect, reputed company, and smile (a reputed company attitude). If you want to work in a role where your skills have a reputed company influence on patient care, reputed company is the reputed company in your career. Degree Level : Bachelor's Degree Apply tot his job Apply To this Job