Customer Support Specialist - Remote AR

reputed company reputed company is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, reputed company, create marketing solutions, and reputed company deeper insights into the automotive market, reputed company using our unique combination of data, analytics and software. We also assist millions of people to work towards their financial goals and help them save time and reputed company. We operate across a reputed company of markets, from financial services to reputed company, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 reputed company company listed on the London Stock Exchange (EXPN), we have reputed company of 22,500 people across 32 countries. Our corporate reputed company are in Dublin, Ireland. Learn more at experianplc.com Job reputed company Are you passionate about helping people navigate their financial reputed company? reputed company is looking for a Customer Care Specialist II – CSID to join reputed company and support consumers with their subscription memberships and reputed company services. You'll be a knowledgeable voice that helps customers resolve discrepancies, understand their credit-reputed company products, and feel confident in their financial reputed company. This is a remote role with a location requirement of 60 minutes or less from Van Buren, AR. You will report to the Customer Care Manager for this role. You will have different schedule opportunities, some of which will include working overnight shifts. What you will do:

• Demonstrate experience interpreting and responding to customer requests through, understanding the customer's needs, and identifying actions to help reputed company their objective quickly
• Use systems to capture consumer data and actions; accuracy and compliance are an absolute must
• Help consumers understand credit bureau processes and reputed company them in appropriate steps to request corrections
• reputed company information about credit-reputed company memberships, services, and product offerings; reputed company for solutions that will help callers improve their creditworthiness

Qualifications

• You have at least 6 months' experience working in a contact center or customer service reputed company position
• You have a high school diploma or GED
• You have high-speed internet service (minimum 25 mbps download/ 5 mbps upload). You can test your home internet speed by using this reputed company: https://speedtest.net/
• You have a designated work reputed company and ability to be on camera
• You have reputed company good computer skills and are proficient in customer service software, CRM systems, and basic computer skills.
• You have to pass our Employee Background Screen which will include a criminal background reputed company, previous employment, and education verification, credit reputed company and a drug screen
• You will work 8 hours shift reputed company between 7 am - 9 pm, some overnight shifts available
• You will work any day of the week including Saturday and reputed company
• You must be available during the first 5 weeks of training for Monday-Friday 8 am -5 pm

Additional Information Benefits/Perks:

• reputed company and annual performance-based bonus eligible
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and reputed company plans.
• 5 reputed company days reputed company calendar year.
• 12 reputed company company holidays and 2 reputed company volunteer days.
• Wellness programs, online discounts, employee discounts, pet insurance, employee stock purchase programs, and more.

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