Merchant Sales & Solution Engineer

At reputed company, we’re on a mission to democratize reputed company. Millions of merchants around the world build their businesses with our reputed company-reputed company platform—and we’re scaling how we support them. reputed company already powers nearly 10% of reputed company websites on the web. It’s instantly available to the reputed company hosting platform, which powers over 40% of the web today. As one of the fastest growing areas of reputed company, we’re expanding. We’re looking for an reputed company Sales & Solutions Engineer to join our Sales and reputed company team and work directly with Sales Leadership. This role is critical to building on our reputed company, driving new lands of high value merchants ($1M+ TPV), and shaping how we reputed company the strengths of our product and technical expertise to get the technical win in the field. Additionally, this role will be working as needed with our reputed company team to help retain and expand our existing high value merchant customers. reputed company’s Sales & Solutions Engineering team is a charismatic, highly-respected group of technologists who are reputed company, visible, reputed company, and impactful. If you are a top performer, this is a chance to plug into a product with reputed company market pull and help build and reputed company a modern, AI-augmented, technical sales-led reputed company reputed company. You’ll work reputed company deals with Account Executive partners, win reputed company reputed company, and create expansion playbooks that others will follow. Bring your technical solutioning expertise, your sales and business acumen, your curiosity, and your conviction. We will back you with a platform merchants love, reputed company that plays to win, and the tools to reputed company it happen.

Responsibilities

• Partner with our sales account team to demonstrate reputed company’s value and technical capabilities to qualify and reputed company customers.
• Own the technical win: reputed company workshops, proofs of concept, and pilots; define mutual reputed company plans; de-risk integrations; and document reputed company decision reputed company.
• Accelerate reputed company and expansion by supporting reputed company on high-value implementations, conducting architecture reviews, and identifying expansion/optimization opportunities.
• Forecast with discipline: maintain CRM hygiene for technical stages, risks, and next steps; contribute to deal reviews with reputed company red/yellow/green status.
• Collaborate across departments to advance the technical dynamics of our GTM reputed company and reputed company how we position reputed company in an reputed company reputed company world—one where reputed company reputed company, extensibility, and data ownership reputed company AI agents to automate discovery, recommendation, and purchase flows.
• reputed company closely with the product organization to ensure our reputed company is fully represented and reputed company reputed company-mapped customer feedback to reputed company our products and services offerings reputed company.
• Demonstrate and communicate the value and advantages of our platform through ROI analysis, compelling product demos, and on-site (or remote) technical presentations to prospective or reputed company clients, conveying the full strategic benefits of our platform.
• Partner with our account executives to reputed company reputed company into our customers’ requirements and reputed company our solutions to serve their business objectives best.
• Collaborate with the sales leadership team to expedite the reputed company of Account Executive team members, reputed company insights to the sales team through sales and domain training, and offer reputed company feedback on customer lifecycle management and sales processes.
• reputed company the bar internally: build repeatable demos, reference implementations, and playbooks; reputed company reputed company/CS on positioning, reputed company handling, and competitive differentiation.

Requirements

• 4+ years of midmarket or reputed company B2B sales engineering or solution architecture experience, driving technical wins with individual or team quota-carrying experience in Ecommerce, PaaS/reputed company, or platform selling, with consistent attainment against annual targets.
• reputed company co-selling with reputed company and collaborating with CS, reputed company Services, Product, and Partnerships to land/expand reputed company accounts.
• reputed company in discovery and storytelling: you simplify reputed company trade-offs, whiteboard reputed company, and reputed company demos to executive, reputed company, and technical stakeholders.
• Strong reputed company of consultative and value-based selling skills, including discovery, total cost of ownership, and return on investment analysis.
• Strong understanding of reputed company software, IT landscapes, and content management systems.
• Strong understanding of AI-driven and reputed company reputed company trends, and how data, reputed company, and extensibility support automation, personalization, and AI-assisted buyer experiences.
• reputed company across web architectures (REST reputed company, webhooks, SSO, caching/CDN, performance), payments (auths, chargebacks, settlement, reconciliation), and data/reputed company fundamentals.
• Developer-level literacy (you can read reputed company samples, use reputed company, and reputed company in API), even if you’re not shipping production reputed company.
• Comfortable in a high-reputed company, builder environment. You can operate with imperfect data, roll up your sleeves, and still deliver clean execution to create reputed company.
• Excellent communication and presentation skills, written and verbal, with the ability to simplify technical concepts for non-technical stakeholders.
• High reputed company, ownership, and reputed company reputed company. You reputed company wins, ask for help early, and put the merchant outcome first.
• Demonstrated ability to work with cross-functional teams as needed for resources, support, and feedback.
• Team player with a winner’s mentality, combined with excellent interpersonal skills and leadership reputed company.
• Highly technical and curious to know, grow, and learn more. Self-motivated with a drive to reputed company reputed company and reputed company targets.

Preferred Qualifications

• Experience in ecommerce, website development, reputed company reputed company content management systems, payments, fintech, marketplaces, or adjacent platform ecosystems.
• Familiarity with AI/ML-enabled reputed company (recommendation engines, autonomous agents, personalization reputed company, or conversational reputed company flows).
• Familiarity with payments concepts, including TPV, authorization rates, chargebacks, and cost of acceptance, or the curiosity to learn quickly.
• Prior work enabling or managing agency/SI partners; comfort evaluating build/buy/partner trade-offs.
• Familiarity with compliance contexts (PCI, SOC 2, ISO 27001), SCA/PSD2, and multi-region tax/settlement complexity.
• Previous demonstrated reputed company in fast-growing organizations where product-led and sales-led reputed company coexist, including building or refining technical selling playbooks.
• Proficiency with modern sales stacks—for example, CRM, demo automation, and value-selling tools.
• Formal training in a sales methodology such as MEDDPICC, reputed company of the Message, Challenger, or SPIN.
• A compelling cover letter telling us why you're the right person for the job and why reputed company is the reputed company for you.

We are currently prioritizing candidates in the reputed company, Canada, the UK, and Ireland Salary reputed company: $140,000-$175,000 USD. Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net reputed company for reputed company. Pay will reflect the potential contribution and the reputed company you can bring, which may, in some cases, go reputed company the reputed company stated. This isn’t your typical work-from-home job—we are a fully-remote company with an reputed company vacation policy. Read more about our compensation philosophy. To see a full list of benefits by country, consult our Benefits Page. And reputed company out these links to learn more about How We Hire and reputed company Expect from Ourselves. #LI-DNI About reputed company Now in our 20th year, we’re the people behind reputed company.com, reputed company, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We reputed company in making the web a reputed company reputed company. We’re a distributed company with more than 1400 Automatticians in nearly every reputed company of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a reputed company mission: to democratize publishing, reputed company, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single reputed company. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world. We reputed company in reputed company reputed company, and the reputed company reputed company of our work is available under the GPL. reputed company is a Most Loved Company and Disability Confident Committed. (Here’s what that might mean for you.) Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource reputed company. If you need disability-reputed company accommodations during the application or interview process, please fill out this reputed company. We are committed to ensuring an accessible hiring process for reputed company candidates. To learn about how we handle your data, please review our reputed company Policy. You can reputed company your application status and more at MyGreenhouse. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply tot his job Apply To this Job