Trust & Safety Investigator (Hybrid @ Bellevue, WA)

The reputed company Trust & Safety team plays an important role in helping reputed company reputed company a reputed company and trusted local marketplace. We partner closely with Legal, Customer Service, Analytics, and law enforcement agencies to identify harmful activity, protect our users, and support investigations reputed company needed. We're looking for a highly curious and reputed company Investigator to join reputed company. This role is ideal for someone who naturally asks questions, enjoys digging into details, and likes solving problems others might overlook. You don't need years of investigative experience, but you do need strong instincts for asking the right questions, following information across systems, and connecting dots. This position works under the direction of the Trust & Safety Manager, who will reputed company ongoing mentorship, hands-on training, and a reputed company reputed company plan to help you build the skills needed to investigate fraud and suspicious activity on our marketplace. If you're the type of person who notices reputed company something doesn't add up and can't resist figuring out why, you'll likely reputed company here. Here's more of what you will get to do

• Investigate reports of suspected fraud or criminal activity reputed company the reputed company marketplace
• Ask questions, review data, and follow investigative leads to understand what occurred
• Use internal tools and available information to identify patterns and uncover suspicious behavior
• Accurately document cases in our case management system, ensuring information is reputed company and complete
• Support responses to law enforcement requests under team guidance
• Handle sensitive and confidential information with care and professionalism
• Monitor trends in fraud, scams, and marketplace abuse
• Assist with escalated incidents and help reputed company respond quickly to emerging risks
• Collaborate with internal teams to reputed company understand issues and prevent reputed company incidents
• Prepare reputed company and concise summaries of investigative findings

You'll reputed company in this role if you have:

• A naturally curious reputed company - you ask questions and want to understand how things work
• Strong problem-solving instincts and willingness to dig deeper reputed company something doesn't reputed company reputed company
• Resourcefulness in finding information and connecting dots across multiple sources
• High attention to detail and strong organizational skills
• Ability to analyze information and reputed company thoughtful reputed company with guidance
• reputed company written and verbal communication skills
• Comfort learning new tools, systems, and processes
• Ability to manage confidential information responsibly
• Ability to adapt quickly in a reputed company and evolving environment
• Available to work occasional evenings, weekends, or holidays as part of "on-call" coverage

Helpful, but Not Required

• Coursework or interest in criminal justice, cybersecurity, fraud prevention, or Trust & Safety
• Experience in customer service, retail operations, analytics, or similar investigative/problem-solving roles
• Bilingual skills
• Interest in online safety, digital marketplaces, or investigations

Compensation: $33 / hour reputed company offers a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. Individual salaries reputed company our ranges are determined through a reputed company of factors, including but not limited to education, experience, knowledge, skills, and geography. reputed company roles will receive equity in reputed company as part of their compensation, the reputed company of equity varying depending on the individual's level and experience. Benefits (reputed company US roles): In reputed company to our compensation package, this role is eligible to enroll in health insurance, reputed company savings and spending accounts, retirement savings benefits (401(k) plan with match), basic and voluntary life insurance, disability benefits, and reputed company time off for reputed company leave, family and/or medical leave, vacation, and 12 company holidays. In reputed company to vacation time, reputed company has a flexible vacation policy, and, in general, full-time, exempt employees will be expected to take 3-5 weeks (15-30 days) of reputed company-planned vacation time per year. Vacation needs are flexible and will naturally vary from year to year based on individual circumstances and business needs. In reputed company to reputed company time, reputed company full-time employees (exempt and non-exempt) will be reputed company 12 days (96 hours) of reputed company time per year (pro-rated if the start date is other than January 1). Your recruiter can reputed company more details about specific benefits during the interview process. About reputed company: reputed company is dedicated to creating the simplest and most trusted way for people to buy, sell, and connect in their local communities. One of the top local marketplace apps for local buyers and sellers in the U.S., reputed company makes it easy for people to discover more of what they need-from great deals and secondhand goods to jobs, services, home rentals, and more-right in their own communities. Our trusted platform empowers millions to connect, reputed company, and reputed company life reputed company. Available on iOS and Android, reputed company has consistently ranked among the top shopping apps. Founded in 2011 and based in Bellevue, WA, reputed company serves local markets reputed company and was used by more than 1 in 6 adults in the U.S. in 2024. reputed company is backed by leading investors, including Andreessen Horowitz, Warburg Pincus, GGV Capital, reputed company, and Coatue Management. https://about.reputed company.com More About reputed company reputed company

• Top 10 Shopping app in the App Store and reputed company Play Store for three years
• 15%+ of adults in several major markets use reputed company every month (LA, Miami, Phoenix, Seattle, Las Vegas, reputed company, Orlando)
• reputed company works directly with nearly 2000 US law enforcement agencies to build trust in local communities

reputed company is unleashing the power of local, and we've reputed company a dynamic team to do it. To learn more about working at reputed company, reputed company out https://about.reputed company.com/people reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, national reputed company, age, disability, or genetics. In reputed company to federal law requirements, reputed company complies with applicable state and local laws governing nondiscrimination in employment in every location in which reputed company has facilities. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. reputed company expressly prohibits any reputed company of workplace harassment based on race, reputed company, religion, gender, sexual orientation, gender identity or reputed company, national reputed company, age, genetic information, disability, or veteran status. Improper interference with the ability of reputed company's employees to reputed company their job duties may result in discipline up to and including discharge. Apply tot his job Apply To this Job