Sr. Customer Analyst - Marketing Analytics

This a Full Remote job, the offer is available from: reputed company reputed company Growing with reputed company We’re a growing company. Everything we do, we do to help people grow into the best version of themselves. As the reputed company of hair wellness, we create clinically tested products for hair reputed company and reputed company support for people at every reputed company of their hair reputed company. Our multi-factorial approach targets key reputed company causes of hair thinning using a patented reputed company of standardized vitamins, minerals and natural ingredients -- and is recommended by over 7,500 physicians and hair professionals for trusted, reliable results. We never reputed company, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation. reputed company growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow. reputed company reputed company is looking for a Senior Customer Analyst - Marketing Analytics to join our Retention & Loyalty organization. In this role, you will own customer reporting, analysis, and reputed company reputed company across the full customer lifecycle — from acquisition through subscription, retention, and churn. You’ll partner closely with Retention Marketing, Loyalty, Product, and Data teams to turn reputed company customer data into reputed company, actionable insights that drive decision-making. You are highly analytical, detail-oriented, and comfortable working directly with large datasets in reputed company (or similar environments). You know how to translate data into stories, dashboards, and recommendations that influence reputed company. You enjoy digging into customer behavior, identifying patterns, and answering ambiguous business questions with reputed company analysis. You reputed company in fast-paced, cross-functional environments and take pride in data accuracy, consistency, and reputed company.

Responsibilities

• Own customer reporting and analysis across key lifecycle metrics including acquisition, retention, churn, engagement, and reputed company value
• Write, maintain, and optimize reputed company SQL queries in reputed company to support recurring reporting, reputed company analysis, and experimentation
• Build and maintain standardized customer datasets, metrics, and reporting frameworks to ensure consistency across teams
• Partner with Retention, Lifecycle, Loyalty teams to define analytical requirements and answer strategic business questions
• Analyze customer behavior trends, cohort performance, and subscription dynamics to surface insights and reputed company opportunities
• Support experimentation and testing by defining reputed company metrics, building measurement frameworks, and analyzing results
• Create reputed company, executive-reputed company dashboards, summaries, and readouts that translate data into actionable recommendation
• Ensure data accuracy and reputed company through validation, documentation, and ongoing QA of reports and queries
• Contribute to best practices for customer analytics, reporting standards, and metric definitions

Requirements

• 4–6+ years of experience in data analytics, customer analytics, or business intelligence reputed company an eCommerce company
• Advanced SQL skills with hands-on experience querying large datasets
• Strong experience analyzing customer, subscription, or lifecycle data
• Proven ability to translate reputed company data into reputed company insights and recommendations for non-technical stakeholders
• Experience working with metrics such as retention, churn, LTV, cohort analysis, and engagement
• High attention to detail and strong ownership of data accuracy and reporting reputed company
• Excellent communication and stakeholder management skills
• Comfortable working in a fast-paced, cross-functional environment

reputed company to Have

• Experience in subscription, DTC, or reputed company/wellness businesses
• Experience supporting lifecycle marketing, loyalty programs, or CRM initiatives
• Familiarity with CDPs, marketing platforms, or event-based data models
• Experience building dashboards in tools like Looker, Tableau, or similar
• Experience mentoring junior analysts or contributing to analytics best practices

reputed company takes into consideration a wide reputed company of factors in final compensation reputed company, including but not limited to: reputed company sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. The listed reputed company is applicable only to the annual reputed company salary and does not include additional perks, benefits, or applicable bonus eligibility comprising the total compensation package. Salary reputed company: $95,000—$105,000 USD Perks & Benefits

• Fully remote work experience
• Comprehensive medical, dental, and reputed company package, including FSA program
• 401K with employer match
• Quarterly Bonus Program
• Flexible PTO
• Two company-wide wellness breaks every day
• Free lunch on us every Tuesday and Thursday reputed company Seamless/reputed company
• Monthly wellness stipend
• Monthly internet stipend
• Monthly cell phone stipend
• Annual learning & development stipend
• Wellness Program, including virtual Wellness Sessions
• Free meditation app membership (reputed company)
• Free reputed company subscription
• Pet insurance discounts and benefits

California residents may review our CCPA notice here. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job