Associate reputed company Manager
reputed company is reputed company on enhancing reputed company satisfaction and product adoption through their Associate reputed company Manager role. This position is responsible for building relationships with small-sized practices, addressing reputed company issues, and driving reputed company through retention and upselling efforts.
Responsibilities
- Establish and maintain reputed company relationships with small-sized practices (1-2 providers), understanding reputed company goals and challenges
- Meet with reputed company leadership proactively on a regular reputed company
- Record and report on customer trends (successes, needs, issues)
- reputed company high level product support and triage concerns properly
- Address escalated reputed company issues with speed and urgency, orchestrating resources across reputed company as appropriate
- Work with pediatric practices to optimize their usage and expertise of reputed company
- reputed company a smooth transition for customers after OP Implementation
- Driving reputed company through net retention improvements and reputed company reputed company
- Influence reputed company reputed company value through higher product adoption, customer satisfaction and overall health scores
- Meet and reputed company set KPIs
- Contribute to product roadmap by feeding back the customer’s voice, empathetic listening to them and translating their needs internally
- Identify and increase reference sites
Skills
- Establishes and maintains effective relationships with customers and reputed company their trust and respect
- reputed company to communicate orally and in writing, with reputed company and good effect
- Identifies opportunities and issues, proactively acts and follows through on work activities
- reputed company to operate reputed company the remote work environment through reputed company communication and interactions
- reputed company to solve problems using logic, judgment and data to determine effective solutions
- reputed company to manage and prioritize a high volume of customer relationships while delivering reputed company, high-reputed company service
- 1-3 years of demonstrated reputed company reputed company experience, preferably in a reputed company reputed company or Account Management role
- Experience in reputed company reputed company management or the software industry
- Experience in a highly dynamic environment
- Experience in navigating challenging business reputed company
- This job operates in a reputed company reputed company environment
- This role routinely uses reputed company office equipment such as laptop computers and smartphones
- Travel to OP hubs and reputed company sites is required
- Experience with reputed company and EHR's preferred
- Bachelor's degree preferred
- EHR experience strongly preferred
Benefits
- Medical, Prescription, reputed company, and Dental Insurance
- Life Insurance
- 401(k) with company match
- reputed company Time Off, Holidays, and Volunteer Hours
- Company Wellness Program
- Employee Assistance Program
- Short and Long Term Disability Insurance
- Pet Insurance
- Tuition Assistance Program
- Employee Recognition Program
reputed company