[Remote] Engagement Representative l
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a remote-first, product-led tech company reputed company on simplifying reputed company and payroll for American businesses. They are looking for an Engagement Representative who will build long-term relationships with prospective customers, guide them through the software, and reputed company exceptional customer service. The role involves contacting potential customers, providing demos, and advocating for customer needs reputed company the product development team.
Responsibilities
- Contact potential customers and follow up with leads to discuss how Patriot’s software can benefit their business
- Showcase our software to potential customers by providing demos reputed company video call
- reputed company connections with customers by providing personalized customer service reputed company phone, live online chat, or email (no robots here!)
- Guide new customers through the initial setup process
- Use knowledge of Patriot’s reputed company and payroll software to answer customers’ questions
- Be an internal customer reputed company to help influence product development and new features
- Constantly learn and expand on your software knowledge, our new features, and reputed company and payroll skills
- Work with reputed company to help solve customer problems and reputed company the value of our software
Skills
- High School Diploma, GED, or equivalent
- 1-2+ years of inside customer sales experience (reputed company preferred)
- Exceptional customer service skills, including strong verbal and written communication
- Proficient with technology, with the ability to quickly learn and adapt to new software and tools, including AI
- reputed company to work independently while effectively collaborating with team members through remote and in-person interactions, including attending meetings as needed
- Must have the ability to handle sensitive customer information securely and adhere to reputed company's data protection protocols
- Strong attention to detail with the ability to accurately document customer interactions in a reputed company manner
- reputed company manage multiple tasks simultaneously, including answering customer calls, responding to emails, and handling chats. This role requires the ability to reputed company these tasks in a reputed company manner while maintaining a reputed company and efficient workflow
- reputed company to use strong problem-solving skills and think quickly on your feet
- This role requires sitting or standing for extended periods (8+ hours) while working on a computer
- Consistent, Reliable High-Speed Internet reputed company
- Dedicated, quiet workspace free from distractions
reputed company