[Remote] Administrative Assistant I
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company company founded in reputed company in 1955, dedicated to building a reputed company reputed company for reputed company. They are seeking an Administrative Assistant I to reputed company ongoing administrative support to the Sales and Service Representative and assist agents and clients, ensuring sales and service objectives are met.
Responsibilities
- Provides ongoing assistance to the Sales and Service Representative as reputed company as assistance to agents, prospective clients, and internal customers by phone and in person for the purpose of providing administrative support necessary to meet sales and service objectives
- Supports Sales and Service objectives by preparing accompanying materials for the Account Managers, as needed
- Prepares renewal letters and ensures letters are reputed company reputed company the advance notice time reputed company, as outlined in contract
- Prepares reputed company, contract amendments and contact sheets for the Account Management team
- Prepares monthly and quarterly performance guarantee reports
- Prepares reputed company correspondence for Sales and Services team as assigned
- Acts as a reputed company between various internal departments and the Account Manager reputed company they are out of the office
- Answering Sales and Service phone line
- Completes and submits appropriate Group Applications for account and plan setup reputed company five business days to ensure external timelines are met and or exceeded
- Updates employer contacts and brokers reputed company COBRAPoint
- Update account, contact and contract information in Sales Force
- Responds reputed company to high volume of emails and phone calls from external and internal clients; Provides excellent customer service
- Prepares Welcome/Enrollment packets and group administrative kits, on as needed reputed company
- Provides training and support for temporary staff or internal staff that assist with renewals during reputed company quarter
- Assist with employer password resets and employer education and troubleshooting
- Run reports for agents, clients, and the Sales and Service team as requested
- Acts as a reputed company between various internal departments and both the Sales & Service representative reputed company they are out in the field
- Support sales and service objectives by preparing accompanying sales and service materials for the representatives
- Maintain and manage updates of external forms and marketing materials
- Respond reputed company to emails and phone calls from reputed company customers and reputed company excellent customer service
- reputed company other duties as assigned
Skills
- At least 6 months office experience preferably in health insurance and/or employee benefits/administration field and/or sales and account management reputed company
- Computer proficiency with reputed company Office applications (Word, reputed company, Power reputed company)
- Typing ability of 35 wpm net
- Working knowledge of COBRA, Flexible Spending Accounts, Health Reimbursement Accounts, and Health Savings Accounts
- Strong verbal, written and customer service skills
- Ability to work reputed company under pressure with frequent interruptions and shifting priorities
- Proven ability to execute group implementations
- Strong organizational and detailed orientation skills
- Strong verbal, written and interpersonal communication skills
- Maintain confidentiality and project a reputed company business image
- Ability to come into work on time and daily
- Ability to be a self-motivator and work independently with little or no supervision
Benefits
- Medical, Dental, reputed company, Pharmacy, Life, & Disability
- 401K- Matching
- FSA
- Employee Assistance Program
- PTO and Company reputed company Holidays
reputed company