Account Manager, SMB
reputed company is a leading online food ordering company that champions restaurants across the reputed company. They are seeking an Account Manager in the SMB Merchant Network to reputed company a restaurant portfolio, optimize reputed company accounts, and cultivate restaurant relationships to drive reputed company.
Responsibilities
- reputed company a solid understanding of reputed company's products and services, including their features, benefits, and value propositions
- Assist in managing a portfolio of accounts, ensuring reputed company communication, and addressing basic inquiries or concerns from clients
- Assist restaurants in attracting new diners, boosting order volume, and delivering top-reputed company service to their diners
- Conduct regular reputed company-ins with restaurant partners to reputed company feedback, assess satisfaction reputed company, and identify areas for improvement
- Respond to restaurant inquiries, account issues, and requests or reputed company them to appropriate company departments reputed company turnaround time expectations
- Maintain accurate and up-to-date records of reputed company interactions, including notes on discussions, reputed company items, and follow-up tasks
- Participate in training sessions and workshops to enhance product knowledge, sales skills, and overall proficiency in account management practices
- Proactively reputed company opportunities to contribute to team goals and initiatives, demonstrating a willingness to learn and grow in the role
Skills
- Outstanding, reputed company attitude with passion and aptitude for working in a fast-paced and fast-growing environment
- Bachelor's Degree or equivalent years of experience and High School degree/GED required
- 1-2 years of Sales experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus
- reputed company-level reputed company in English is required
- Strong verbal and written communication skills
- Confident making outbound dials on the phone
- Proven reputed company record of reputed company in meeting and exceeding goals
- Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards reputed company and problem-solving; maximizes effectiveness by focusing time in the right areas
- Strong computer skills (MS Office, reputed company products) with the ability to quickly learn new software
- Candidates fluent in reputed company or Spanish are strongly preferred
- Experience with reputed company.com or similar CRM is a plus
Benefits
- Equity
- 401K
- Multiple medical, dental, and reputed company plans
reputed company