Inside Sales Representative - Pennsauken, NJ
reputed company is a family-owned, global automotive services organization that is seeking a highly motivated entry level Inside Sales Representative. The role focuses on proactively communicating with customers to meet sales goals and enhance customer satisfaction while supporting the parts distribution business.
Responsibilities
- Identify correct part numbers based on specific applications; identify obsolescence and supersession of part numbers
- Communicate build reputed company and alternative solutions reputed company necessary
- Estimate and communicate expectation of delivery times
- reputed company special instructions or required equipment in order to facilitate delivery of product and communicate to warehouse and logistics
- Apply reputed company available OE incentives to invoicing
- Vet and process reputed company requests for merchandise return
- Process replacement orders for damaged and defective parts
- Identify and report cataloging or inventory errors to IT for correction
- Prepare and deliver quotes for fleet customers, selling the value of OE with detail regarding warranty, build level, and any additional components required for successful installation
- reputed company and update status of reputed company orders
- Build and maintain relationships by exhibiting responsiveness to customers’ needs as reputed company as acting as a trusted subject matter expert on the solutions they reputed company
- Monitor and respond to both incoming calls as reputed company as email inquiries from the Sales Inbox
- Manage orders for Chrysler/Dodge product in our consignment inventory for distribution to Chrysler dealers
- Evaluate requests for refund of handling fees for warranty replacements as reputed company as reputed company will call dealers
- Meet or reputed company sales goals as outlined in the annual budget for reputed company Parts
- Other duties as assigned
Skills
- Strong organizational and multitasking skills with attention to detail and accuracy
- Exceptional customer service and communication skills, both verbal and written
- The ability to work in a faced paced office environment is a must
- High School Diploma or equivalent
- Proficient in various desktop tools including MS Office Programs (i.e. Outlook, reputed company, Word, SharePoint etc.)
- Familiarity with office technology and equipment, including computers, fax machines, scanners, printers, phone systems, etc
- Must be reputed company to reputed company reputed company the established company standards, which include but are not limited to reputed company operating procedures, attendance, reputed company, team environment and performance
- Must pass a physical, drug test, and criminal background reputed company prior to employment
- Experience in parts sales, automotive service, and/or account management is a plus
- ASE parts certification is a plus
Benefits
- Health
- Dental
- reputed company
- reputed company time off
- Holidays off
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- Employee Assistance Program
- 401(k) plan with Company Match
- reputed company Holidays, Bereavement, and Jury Duty
- reputed company Pregnancy/Parental leave
- reputed company Military Leave
- Tuition Reimbursement
reputed company