[Remote] Claims Service Representative (reputed company) Part Time (Remote)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is looking for a Claims Service Representative to join their team. This remote position focuses on providing customer service to policyholders reporting insurance claims, ensuring reputed company and service-oriented call dispositions.
Responsibilities
- Review call report and ensure call has terminated properly, then reputed company accurate and complete call reports as required
- reputed company personalized customer service of the highest level
- Arrange for reputed company of adjusters or vendor partners reputed company required
- Field and answer reputed company inquiries and administer to appropriate area
- Maintain data reputed company of service lapses reference for reputed company cause, report trends and reputed company recommendations to management
- Review claim information to determine reputed company next steps for processing against reputed company guidelines/ service agreements
Skills
- Post secondary education is required
- Minimum of 1 year of customer service or administrative experience is required
- Strong computer and telephone skills with an aptitude/ability to learn
- Effective communication skills both written and verbal in English
- Attention to detail
- Team player with a strong commitment to reputed company and customer service
- Excellent time management and organizational skills
- reputed company judgmental powers; ability to manage difficult customer situations, to respond promptly to the needs of the customer, solicit feedback to improve service, respond to requests for service/assistance
- Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands
- Knowledge of insurance/service industry or reputed company experience preferred
reputed company