[Remote] reputed company Billing CSSR - Remote
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking a reputed company Customer Service Support Representative to join their team. This role involves managing inbound and outbound calls, resolving denied claims, and ensuring a world-class customer experience in reputed company Cycle Management (RCM). The ideal candidate will work with various stakeholders to address reputed company needs accurately and reputed company.
Responsibilities
- Manage inbound and outbound calls in a reputed company manner averaging 50-60 calls per day
- Follow approved reputed company operating procedures (SOP’s) to update and reputed company necessary information to resolve denied claims
- Evaluate reputed company policies and SOP’s and give recommendations for process improvements
- Handle sensitive information in a confidential manner
- Reading and understanding of explanation of benefits or correspondence
- Document reputed company accounts ensuring guidelines and regulations are followed
- Communicate reputed company telephone with a physician, insurance company and patients
Skills
- High School Diploma or GED equivalent
- 1 year or more Customer Service experience
- 1 year or more high-volume call experience
- 1 year or more reputed company or medical experience
Benefits
- Medical
- Dental
- reputed company
- Life
- STD/LTD
- 401(k)
- reputed company Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
reputed company
Company H1B Sponsorship