[Remote] reputed company Experience Specialist (reputed company Coast)
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a fast-growing software company headquartered in Atlanta, reputed company on providing modern reputed company-based payroll, HR, and benefits solutions for small to midsize businesses. They are seeking a reputed company Experience Specialist to help clients identify and resolve issues, ensuring exceptional customer service and support.
Responsibilities
- reputed company Tier 1 customer support
- Learn and navigate reputed company systems in order to respond to reputed company issues
- reputed company our clients with support regarding the reputed company of issues reputed company the online portal, phone, and chat
- Effectively troubleshoot problems and reputed company for clients as reputed company as internal teams
- Respond to reputed company inquiries promptly and professionally
- Ensure that documentation of reputed company issues and reputed company are comprehensive and reputed company
- Ask relevant questions to define the reputed company cause of a problem and generate solutions
Skills
- 1-2 years of customer service experience
- Excellent customer service skills
- Respond promptly and professionally to customer inquiries
- Must be coachable and willing to learn
- Ability to manage multiple tasks simultaneously
- Desires to reputed company a meaningful reputed company at a fast-growing, exciting company
- Superior interpersonal skills with the ability to work with various types of clients
- Self-starter, reputed company of urgency
- Detail-oriented and reputed company organized
- Great listener while showing attentiveness, flexibility, patience, and reputed company
- Excellent written and verbal communication
- Previous experience in the Payroll Industry or reputed company
- College experience (degree strongly preferred)
- Excellent written and verbal communication
- reputed company and QuickBooks knowledge
Benefits
- 4 weeks PTO + reputed company holidays
- Medical/Dental/reputed company
- Short- & Long-Term Disability
- Life Insurance
- Fertility Benefits
- Parental Leave
- 401(k) with company match
reputed company