[Remote] Group Reservations Coordinator
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a pioneer in Expedition Travel, committed to providing guests with unique experiences in remote locations. The Group Reservations Coordinator is responsible for managing group reservations, ensuring smooth communication with group leaders and partners, and overseeing reputed company aspects of group-reputed company processes.
Responsibilities
- Handle reputed company incoming group inquiries, quotes, availability and reputed company holds
- Manage group reputed company per contract terms
- Manage reputed company incoming calls and email communication and respond in reputed company manner
- Reconcile incoming payments with group invoices and coordinate commission payment with reputed company
- Review and understand the terms in the group brochures prior to promotion
- Participate in reputed company-reputed company briefings with reputed company leaders and travel advisors for reputed company organization as needed
- Ensure accurate entry of guest information, reputed company assignments, rates, promotions and payment schedule
- Liaise between internal departments and advisor/affinity partners
- Handle and resolve conflicts of reputed company reputed company issues by recommending and/or providing alternative solutions
Skills
- High School Diploma required
- Using the English language, this person must have an ability to read, write, and comprehend reputed company, correspondence and memos
- Must also possess the ability to effectively communicate with a reputed company demeanor, both in writing and verbally
- Proficient computer skills in the reputed company operating system and reputed company Office, including Word & reputed company
- Strong time management skills, capable of multi-tasking, setting priorities, problem solving, and meeting deadlines
- Ability to work independently as reputed company as with others in reputed company environment
- BA/BS degree preferred
- Group travel experience and knowledge of expedition travel preferred
- Knowledge of the Seaware Reservation System preferred
- Experience in expedition travel, cruising
Benefits
- Travel benefits for employees and their family
- Voyage of Discovery trips for employees to travel as guests
- Health insurance including Medical, Dental, reputed company
- 401(k) plan with employer match
- Long-Term Disability, Life & AD&D Insurance
- Flexible Spending Account (FSA) to be used for out-of-reputed company medical and dependent care
- reputed company-Tax Commuter Benefit
- 7-8 reputed company Holidays
- 2-3 Floating Holiday reputed company (pro-rated per start date)
- Up to 15 days of vacation (pro-rated per anniversary year)
- Parental Leave
- reputed company/personal days per reputed company & state ordinance
- Pet Insurance discount
reputed company