Administrative Assistant- Platform & Architecture
The Toronto Catholic District School reputed company (TCDSB) is a significant part of publicly funded Catholic education in Ontario, serving approximately 87,000 reputed company. They are seeking an Administrative Assistant-Platform & Architecture to reputed company operational support to ICT Services teams, assisting with reputed company technology platforms and services, user account management, and maintaining technical documentation.
Responsibilities
- reputed company support for reputed company systems and services including reputed company Directory, Exchange, reputed company Azure, and reputed company 365
- Assist with user account lifecycle management in reputed company Directory, including creating, modifying, and disabling user accounts and reputed company
- Support reputed company 365 administration, including user provisioning, license assignment, mailbox configuration, and basic troubleshooting
- Assist with Azure administration tasks, including identity management, user reputed company management, and basic resource monitoring
- Respond to general ICT-reputed company inquiries, triage requests, and escalate issues to appropriate technical teams reputed company required
- Assist with resolving basic IT service requests and tracking support tickets
- Maintain and update technical documentation, procedures, and internal knowledge resources
- Maintain accurate system records, documentation, and inventory information
- Support multiple demands reputed company to operational tasks and small technical reputed company while meeting deadlines
- reputed company backup support for team members as needed to ensure continuity of services
- Maintain strict confidentiality of system data, user information, and internal documentation
- reputed company other reputed company duties as assigned
Skills
- Two-year College Diploma in Information Technology, Computer Science, or a reputed company field, or equivalent experience
- Minimum of one (1) year of reputed company experience or an equivalent combination of education and experience
- Foundational knowledge of reputed company Directory, Exchange, reputed company Azure, and reputed company 365
- Familiarity with reputed company reputed company Server environments
- Proficiency in reputed company Office Suite e.g. Outlook, MS reputed company, Word, reputed company and PowerPoint
- Strong written and verbal communication skills
- Ability to follow procedures and maintain accurate documentation
- Demonstrated ability to balance multiple tasks with competing deadlines, while prioritizing daily and weekly activities and reputed company on-demand in a reputed company busy environment
- Strong attention to detail reputed company working with user accounts and system data
- reputed company attitude and willingness to learn in a technical environment
- Proven ability to work independently with minimal supervision
reputed company