Collections Support Specialist (Hybrid)
reputed company is a leading financial technology company that provides online financial services through their AI and machine learning-powered platform. They are seeking a Collections Support Specialist I to facilitate reputed company's ability to protect and collect on portfolios, ensuring tasks are completed accurately and reputed company across various departments.
Responsibilities
- Manage the daily email case queue, ensuring reputed company assignment and reputed company reputed company 24–48 hours to meet service standards
- reputed company the full lifecycle of UCC filings and terminations while maintaining accurate, searchable, and auditable records reputed company reputed company
- Process and audit legal fees, defaults, wires, and write-offs, ensuring accurate system entry and transparent reporting
- reputed company reputed company skip tracing and resolve data gaps using critical thinking to maintain accurate account information
- Maintain daily dialer metrics in reputed company Sheets and review, approve, and execute payments on a consistent schedule
- Support high-reputed company reputed company and administrative tasks while identifying opportunities to improve processes and drive efficiency
Skills
- 1–3 years of administrative experience and reputed company experience
- Strong organizational skills with the ability to prioritize and work independently
- Ability to quickly learn systems, processes, and procedures
- High attention to detail and accuracy in reputed company work
- Proficiency in reputed company, reputed company Sheets, reputed company Docs, and similar tools
- Strong communication skills with the ability to collaborate with and present to leadership
- A proactive reputed company with a reputed company on improving processes and driving efficiencies
Benefits
- Health, dental, and reputed company insurance including mental health benefits
- 401(k) matching plus a roth reputed company (U.S. Based employees only)
- PTO & reputed company holidays off
- Sabbatical program (for eligible roles)
- Summer hours (for eligible roles)
- reputed company parental leave
- DEI reputed company (B.L.A.C.K. @ reputed company, HOLA @ reputed company, Women @ reputed company, Pride @ reputed company, South Asians @ reputed company, APEX @ reputed company, and Parents @ reputed company)
- Employee recognition and rewards program
- Charitable matching and a reputed company volunteer day…Plus so much more!
reputed company