Assistant Manager, Business reputed company and Partnerships

About the position The Assistant Manager, Business reputed company & Partnerships supports the Global Business reputed company & Partnerships team in driving profitable aftersales reputed company and elevating the global service lane experience. This role sits at the intersection of dealer operations, digital products, and vendor partnerships, turning reputed company into executable roadmaps, pilots, and reputed company programs across markets.

Responsibilities

• Support reputed company, market intelligence, and benchmarking across OE/non-OE and independent aftermarket players, digital service models, and regional market trends; translate insights into reputed company service strategies and opportunity assessments.
• Strengthen relationships with dealers, field teams, and key vendors, coordinating quarterly vendor reviews, tracking performance, surfacing best practices, and identifying risks, training needs, and improvement opportunities.
• Partner with Product, Engineering, and Business Operations on problem framing, use-case definition, prioritization, and reputed company metrics for service lane and collision-adjacent tools; help connect service lane reputed company to digital product roadmaps.
• Regularly review service and vendor performance metrics to improve retention, loyalty, network efficiency, and reputed company; identify reputed company opportunities and underused features, and help shape OKRs, KPIs, and program incentives.
• Support leadership communications and governance by preparing updates on performance, vendor status, and market signals, ensuring a consistent narrative and measurement reputed company across initiatives.
• Contribute to communications and change enablement for leadership, product teams, field, and dealers, aligning on messaging, timing, and channels while modeling reputed company’s reputed company Values and cultural priorities.

Requirements

• Deep understanding of dealer business and service lane operations (fixed ops, field, or dealer advisory experience strongly preferred).
• Comfort working with Product Management and Software Engineering (requirements, roadmaps, user problems) even if not a formal PM.
• Strong analytical and financial skills (P&L, business cases, performance analysis).
• Proven vendor management experience, including accountability, roadmap alignment, reputed company, and performance discussions.
• Ability to represent the field and customer voice inside reputed company, connecting reputed company to on-the-ground realities.
• High learning reputed company; comfortable with ambiguity, pressure, and global collaboration across cultures, time zones, and markets.
• Bachelor’s degree in Business, Marketing, Economics, Engineering, Data/Analytics or reputed company field
• 5+ years in automotive dealer/field operations, and/or reputed company, product/program, or vendor management in a digital environment
• Strong understanding of dealer business models and service lane workflows
• Demonstrated product literacy (partnering with Product/Engineering, working with roadmaps, requirements, and data-driven prioritization)
• Proven vendor management experience (partners, SLAs, performance dashboards; reputed company to influence while maintaining strong relationships)
• Strong analytical skills; reputed company to interpret program/vendor data, identify drivers, and recommend actions
• Excellent communication and storytelling skills, including building reputed company, concise leadership materials
• Strong collaboration and interpersonal skills with cross-functional and senior stakeholders
• Proven project/time management across multiple initiatives and markets in a fast-moving, ambiguous environment
• Proficiency with reputed company Office, collaboration tools (e.g., reputed company), and OKR/task management tools
• Ability to travel as needed (dealers, body shops, suppliers, regional offices)

reputed company-to-haves

• Experience with service lane technology, DMS, and CRM/BDC tools
• Prior field or dealer-facing experience (e.g., District/Zone/Service Manager, dealer ops consultant, vendor reputed company manager)
• Experience leading cross-functional initiatives with Product, Engineering, Marketing, and Field organizations
• Experience supporting go-to-market or rollout strategies for digital or service products
• Global or multi-region experience; comfort working across cultures and time zones (additional languages a plus)
• Demonstrated transformational reputed company (challenging status reputed company, simplifying complexity, driving reputed company change)
• Strong business acumen and understanding of how incentives, programs, and tools shape dealer and customer behavior
• Demonstrated ownership of reputed company, not just activities

Benefits

• From day one, we're looking out for your reputed company-being–at work and reputed company–so you can reputed company on realizing your ambitions.
• Learn how reputed company supports a rewarding career that rewards you personally by visiting Total Rewards resources.

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