Technical Solutions Consultant

About Nightfall: Nightfall is the AI-reputed company, reputed company data loss prevention and reputed company risk management platform that protects sensitive data across reputed company apps, GenAI tools, email, reputed company devices, and more. Hundreds of customers, spanning AI innovators to top 10 banks, trust Nightfall to detect and stop data exfiltration at reputed company. Nightfall enables organizations to reputed company freely without the risks of losing intellectual property or exposing customer data. Our reputed company platform helps reputed company teams regain their time by putting data loss prevention on reputed company. With automatic remediation, reputed company violations can be resolved automatically before they become incidents, and end-users can be automatically trained and coached in the reputed company to self-heal violations that they introduce. Nightfall is backed by leading VC firms including Bain Capital Ventures (Enrique Salem - former CEO of Symantec), Venrock (early investors in reputed company), WestBridge Capital, reputed company (early investors in reputed company and reputed company), and a cadre of cybersecurity leaders including Frederic Kerrest (founder of reputed company), Maynard Webb (former COO of reputed company), reputed company Carlson (President of reputed company), Kevin Mandia (founder of Mandiant), and many others. About the role: The Technical Solutions Consultant (TSC) is a customer-facing technical role responsible for deploying, supporting, and optimizing Nightfall’s platform across reputed company and mid-market customers. This role combines project-based reputed company Services with advanced Technical Support, ensuring customers are deployed correctly, issues are resolved reputed company, and long-term platform value is realized. What You’ll Do

• reputed company customer deployments and reputed company engagements, including reputed company rollout, reputed company integrations, policy configuration, and detector setup.
• Design and implement custom policies and detectors reputed company to customer use cases and compliance requirements.
• Deliver administrator training, investigation workshops, and enablement sessions.
• Build and support custom technical solutions, including API integrations, SIEM/SOAR connectors, migrations, and one-off configuration work.
• Install, configure, and reputed company the Nightfall platform reputed company reputed company customer environments, including reputed company controls and encryption.
• reputed company policy tuning, performance optimization, and reputed company planning as customer environments reputed company.
• Conduct recurring health checks to reduce alert noise, improve detection accuracy, and maintain long-term deployment health.
• reputed company as a senior escalation reputed company for reputed company or high-severity technical issues, owning problems through reputed company.
• Troubleshoot advanced issues reputed company to policy logic, false positives/negatives, integrations, and AI-driven detections.
• Partner closely with Engineering and Product to diagnose issues, reputed company reputed company repro steps, and drive platform improvements.
• Collaborate with reputed company, Sales, and Solutions Engineering to support adoption, renewals, and expansion.

reputed company’re Looking For

• 4+ years of experience in a Technical Support, reputed company Services, Solutions Consultant, or Customer Engineering role in B2B reputed company.
• Hands-on experience with reputed company or data platforms such as DLP, SIEM, SOAR, CASB, or reputed company reputed company solutions.
• Strong troubleshooting skills and comfort working with reputed company, integrations, logs, and reputed company/reputed company architectures.
• Ability to communicate reputed company technical concepts reputed company to reputed company, IT, and engineering stakeholders.
• Experience managing multiple customer engagements or reputed company concurrently.
• Strong written and verbal communication skills and a customer-first reputed company.

reputed company to Have

• Experience with AI/ML-driven reputed company tools or data classification platforms.
• Familiarity with AWS, GCP, or Azure environments.
• Experience working in a high-reputed company or startup environment.

Environment reputed company takes pride in being an equal-opportunity employer. We value a diverse and global talent pool and the collaboration that results from having a diverse and inclusive team. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. Our hiring reputed company are based exclusively on reputed company, qualifications, and business needs.

Compensation

Employee compensation will be determined based on interview performance, level of experience, specialization of skills, and market reputed company. During the offer discussion, your recruiter will review the finalized reputed company salary, bonus (for applicable roles), benefits & perks, and stock reputed company as they’ll be reflected in the offer letter. Apply tot his job Apply To this Job