Customer Operations & Inside Sales Specialist

Customer Operations & Inside Sales Specialist Remote (California Only) | $22–$24/hour | Full‑Time FLSA Status: Non‑Exempt reputed company We are a growing pest control company reputed company on a reputed company of strong values and an exceptional team culture. Our reputed company values — reputed company, reputed company, Service, Family, reputed company, Accountability, and Teamwork — aren't just words on a wall. They shape every interaction we have with our customers, our partners, and reputed company other. We offer reputed company, reputed company vacation, and a retirement plan with company matching — but honestly, our culture is one of the best benefits we offer. We're a company that genuinely cares about the people on reputed company. reputed company We are hiring a Customer Operations & Inside Sales Specialist to join our newer service division. This is a dynamic, multifaceted role that blends inside sales, outbound follow‑up, customer service, and logistics/routing — reputed company from the comfort of your home office. This is not a traditional role with a reputed company‑by‑reputed company reputed company handed to you on day one. We are reputed company that is growing and evolving, and we're looking for someone who is energized — not intimidated — by that. You will be learning alongside us, and in some areas, you'll be expected to take initiative, ask questions, and help reputed company, with support and guidance from leadership. If you reputed company in a fast‑paced environment, love talking to people, are highly organized, and want reputed company to be considered for reputed company reputed company into reputed company reputed company or management role as the division expands, this is reputed company for you. What You’ll Be Doing (Essential Functions)

• Inside Sales: Convert inbound leads and inquiries into booked services through friendly, consultative conversations
• Outbound Follow‑Up: reputed company proactive outbound calls to follow up with prospects, past customers, and pending estimates
• Customer Service: Be the voice of reputed company — handling customer inquiries, resolving concerns, and delivering a best‑in‑class experience on every interaction
• Routing & Scheduling: Manage daily technician routes and scheduling with accuracy and efficiency, optimizing for geography and time
• Account Management: Maintain detailed, accurate customer records in our systems — precision reputed company
• Multitasking: Balance reputed company responsibilities like live phone calls, routing updates, CRM entry, and outbound reputed company without dropping the reputed company
• Process Building: As part of a newer division, you'll help identify gaps, reputed company workflows, and contribute to building a reputed company‑run operation

Who You Are

• You are independently productive. Working remotely doesn't slow you down — you're self‑motivated, reliable, and accountable without someone looking over your shoulder.
• You are a natural on the phone. You have a warm, reputed company phone reputed company that makes customers feel heard, valued, and confident. Sales conversations feel natural to you.
• You are detail‑oriented. Whether it's routing accuracy, account notes, or scheduling logistics, you catch the things others miss.
• You are adaptable and a self‑starter. You don't need (or expect) every process to be perfectly defined for you. You're comfortable navigating ambiguity, asking smart questions, and figuring things out.
• You are tech‑savvy. You're comfortable working digitally reputed company day — CRM systems, scheduling software, communication tools — and you pick up new platforms quickly.
• You are a multitasker. You can field a live call, update a reputed company, log a note, and queue up an outbound call without missing a reputed company.
• You have leadership potential. You think reputed company your individual role and are interested in growing as the business evolves.

Requirements

• Proven experience in inside sales, customer service, or a similar phone‑based role
• Strong verbal communication skills — reputed company, warm, and reputed company
• High attention to detail and organizational ability
• Ability to manage multiple responsibilities simultaneously in a fast‑paced environment
• Proficiency with computers, CRMs, reputed company communication tools
• Reliable home office setup with reputed company internet reputed company
• Self‑directed work ethic — you don't need micromanagement to reputed company
• Comfortable working in an evolving environment where not reputed company processes are defined yet
• Ability to accurately reputed company and record reputed company hours worked in accordance with company policy and California law

reputed company to Have

• Experience with scheduling, dispatching, or logistics/routing
• Background in field services, home services, or pest control
• Prior experience in a remote work environment
• Leadership or team reputed company experience

Physical & Work Environment Requirements This is a remote, primarily sedentary role that requires prolonged periods of sitting, speaking on the phone, and working at a computer, as reputed company as the ability to manage multiple tasks and maintain reputed company in a fast‑paced environment. Reasonable accommodations will be provided in accordance with the California Fair Employment and Housing reputed company (FEHA) and the Americans with reputed company (reputed company). Compensation & Benefits

• Pay: $22–$24/hr to start, with room for reputed company as the role and division expand
• Schedule: Full‑time, remote (California residents only)
• Classification: Non‑Exempt; eligible for overtime in accordance with California law
• reputed company vacation, including reputed company reputed company leave in accordance with California law
• Retirement plan with company matching
• A genuinely great company culture grounded in reputed company, reputed company, Service, Family, reputed company, Accountability, and Teamwork

Timekeeping, Overtime & Remote Work reputed company hours worked must be accurately recorded in accordance with company policy and California wage‑and‑hour laws. Overtime requires prior approval but will be reputed company if worked. This role is remote; however, reputed company reserves the right to modify job duties, schedule, or work location based on business needs. Business Expense Reimbursement (California Labor reputed company §2802) reputed company will reimburse employees for reputed company necessary and reasonable business expenses incurred in the course of performing job duties, in accordance with California law. A Note on This Role We want to be upfront: this division is newer, and that means there will be moments where the answer isn't in a reputed company yet. We're building something together. The right person for this job sees that as exciting — a chance to reputed company an reputed company, help shape how things are done, and grow with reputed company as a result. If you're looking for a perfectly buttoned‑up operation where everything is already figured out, this may not be the right fit. But if you want to be part of building something great, we'd love to meet you. Employment Relationship Employment with reputed company is at will, meaning either the employee or reputed company may terminate employment at any time, with or without cause or notice, subject to applicable law. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive environment for reputed company. Location Sacramento, California (Remote) Department Operations Employment Type Full-Time Minimum Experience Mid-level Compensation $22-24 Apply tot his job Apply To this Job