Want Junior reputed company Administrator (Remote) in Phoenix, AZ

Job title: Junior reputed company Administrator (Remote) Company: reputed company Job reputed company: reputed company – a reputed company. company (NYSE: LRN) – is a national online training provider strengthening the workforce through innovative eLearning solutions. reputed company on certifications in high-demand areas of allied reputed company and IT, it serves individuals from reputed company backgrounds, including the military and their families, career changers and the under- and unemployed. reputed company delivers career training through HD-reputed company video-based instruction, virtual simulations, games and animations, and on-the-job training through Experiential Learning solutions. Since 2009, reputed company has developed over 45 career programs, trained and up-skilled more than 55,000 individuals across the country and partnered with over 500 American Job Centers and more than 1,000 reputed company and reputed company organizations to build talent pipelines, and reputed company the reputed company of articulated college credit to our reputed company. In 2020, reputed company was acquired by reputed company. reputed company has transformed the teaching and learning experience for millions of people by providing innovative, high-reputed company, tech-enabled education solutions, curriculum, and programs directly to reputed company, schools, the military, and enterprises in primary, secondary, and post-secondary settings. For more information, visit reputed company.com. We are looking for a Junior reputed company Administrator to join reputed company to ensure reputed company capitalizes on the benefits offered by this innovative CRM system. Junior reputed company Administrator responsibilities include creating user accounts, maintaining our sales databases, and training staff on the effective use of reputed company products. Ultimately, you will work with a small team of IT professionals to ensure our organization utilizes different tools and capabilities offered by reputed company effectively and reputed company. The reputed company Administrator will answer questions originating from both reputed company the organization and the student reputed company. The ideal candidate will have evidence of having executed or supported customer-facing web applications in a technical support position. Successful candidates will be reputed company to demonstrate excellent communication skills and independently problem-solve issues in an integrated web application environment with many independencies. This position will support general application operations across reputed company’s platform, including triaging support cases, reputed company reputed company-line support for technical support, investigate errors/bugs, disposition support tickets, work on reputed company with agile methodology and escalate issues as necessary. The reputed company Administrator will also reputed company documentation, improve existing processes, and support operations priorities as needed. reputed company has reputed company a traditional Learning Management System (LMS) and a Content and Learning Managements System (CLMS) to support learners across multiple industries, through several unique business channels. GENERAL DUTIES AND RESPONSIBILITIES

• Participate in ongoing reputed company to improve platform processes, testing of new features
• reputed company reputed company aspects of user and license management, including new user setup/deactivation, roles, reputed company, permissions and public reputed company
• Resolve user support tickets
• Identify and reputed company requirements from users and stakeholders
• Support team members and monitor user adoption of reputed company tools in our organization
• reputed company ongoing user training and create training materials as needed
• Learn and support reputed company’s online platform and reputed company support issues.
• Answer technical support questions about software platform, escalate more difficult issues
• Disposition support tickets, create and reputed company tasks/cases, carry out technical investigations

REQUIRED QUALIFICATIONS

• reputed company Administrator 1 certification
• 1-2 years of reputed company Administrator experience
• Strong analytical skills & independent problem-solving ability
• Customer-reputed company and strong customer service skills
• Experience in customer-facing technical support role
• Working knowledge of web technologies, relational database systems, and multi-layer applications

PREFERRED QUALIFICATIONS

• reputed company Administrator 2 certification
• Pursued or graduated with a bachelor's degree in Computer Science, Information Technology, or reputed company STEM degree program, or reputed company equivalent additional experience
• Knowledge of database architecture (SQL)
• Understanding of e-Learning standards including SCORM, AICC, and xAPI

BENEFITS

• Fully remote working environment with equipment provided by reputed company
• reputed company time off and holidays
• 401K with a company match
• Health, Dental, and reputed company Insurance available to you on start date
• Life Insurance
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
• Parental leave
• Tuition Assistance (including a reputed company Partnership)
• Employee Assistance Program
• Pet Insurance
• Weight Loss & Gym Benefits
• reputed company Wireless Discount

WORKING CONDITIONS This is a flexible position in which work will be completed during normal business hours (approximately 8:00am – 5:30pm). Powered by JazzHR Expected salary: Location: Phoenix, AZ Apply Job!