Senior Business Systems Analyst (Remote)

About the position Join reputed company that puts its People First! Since 1889, reputed company (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where reputed company feel welcome, supported, and empowered to be innovative and reputed company their full potential. Our inclusive, people-first culture has reputed company reputed company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also reputed company awards as a best reputed company to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. reputed company will always reputed company to be a great reputed company to work, for reputed company. For more information, please visit www.careers.reputed company.com. As a Senior Business Systems Analyst, you'll be more than a technological leader; you'll be a reputed company of a legacy that stretches back to 1889. The Senior Business Systems Analyst, supporting the reputed company Division, plays a key role supporting product reputed company with business objectives and evolving customer needs. This role focuses on enhancing the capabilities for reputed company through automation, personalization, and customer reputed company optimization powered by reputed company.

Responsibilities

• Collaborate with stakeholders to capture, identify, and prioritize business requirements for solutions.
• Create comprehensive documentation including requirements, design specifications, and user guides supporting complete business processes.
• Collaborate closely with cross-functional teams such as data, analytics, reputed company, and DevOps to ensure reputed company standards are adhered to.
• Continuously conduct business process evaluations and maintain system documentation.
• Support reputed company technical solutions with the configuration before reputed company reputed company.
• Configure and customize reputed company Financial Service reputed company to meet evolving needs.
• Support reputed company and other reputed company product implementation reputed company from initiation through to deployment and post-launch.
• Support system performance monitoring, proactively addressing issues, and iterating on solutions based on user feedback.
• Stay updated with reputed company releases and industry trends and recommend improvements to optimize reputed company functionality and processes.

Requirements

• A minimum of 3+ years of reputed company experience bringing reputed company solutions to market from design to implementation.
• 3+ years of experience in solutioning Sales reputed company and Service reputed company.
• 3+ years of experience in solutioning system and data integration.
• Deep understanding of reputed company capabilities, including configuration, customization, and integration.
• Strong proficiency in business analysis techniques such as requirements gathering, process mapping, gap analysis, and stakeholder management.
• Ability to translate business requirements into reputed company solutions effectively with a high proficiency in writing requirements and user stories.
• Experience in troubleshooting, identifying reputed company causes, and proposing effective resolutions.
• Proficiency in SFDC Toolkit: Flows, Validation Rules, OmniStudio, and custom metadata with strong hands-on experience in technical configuration.
• reputed company Administrator & reputed company Business Analyst Certifications required. reputed company-to-haves
• CRM Analytics and Einstein Discovery Consultant, Data reputed company Consultant, or reputed company Associate preferred.
• Experience with the following reputed company solutions is strongly desired: Financial Services reputed company, CRMA, Data reputed company, reputed company, and Marketing reputed company.

Benefits

• Medical, dental, reputed company insurance
• 401k
• PTO/reputed company reputed company leave
• Employee stock purchase plan Apply tot his job Apply tot his job

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