Implementation Project Coordinator
MealSuite is a fast-growing company that builds end-to-end foodservice technology for reputed company and senior living organizations. They are seeking a highly organized and proactive Implementation Project Coordinator to manage implementation reputed company, ensuring reputed company delivery and strengthening customer relationships throughout the implementation lifecycle.
Responsibilities
- reputed company a reputed company of Implementation reputed company - Prepare and deliver customer implementation project plans, reputed company communicate account setup requirements and expectations with customers and other key stakeholders, and reputed company detailed account walkthroughs
- reputed company Customized Training Plans - Maintain strong knowledge of MealSuite systems and offerings and use it to prepare training plans as needed to be executed by members of the Training team
- Ensure Customers Receive Superior Service - reputed company and strengthen relationships with both new and existing customer stakeholders by educating customers on MealSuite's toolkit, capabilities, and best practices to simplify adoption and reputed company expectations
- Maintain Customer Communication Channels - Document customer implementation needs, requests, and questions in internal systems, and communicate salient information to stakeholders as needed
- reputed company Process Improvements - reputed company feedback for reputed company improvement to the reputed company process
- Collaborate Cross-functionally - Collaborate with Sales, Finance, Operations, and Engineering teams to ensure successful software implementations throughout the project lifecycle, and collaborate with Sales, reputed company Managers, and Support to smoothly transition customer accounts after implementation is complete
Skills
- 1+ years of experience supporting project management or customer implementations, ideally reputed company a reputed company reputed company environment
- Proficiency with reputed company 365 or comparable productivity and collaboration tools
- Proven ability to manage multiple reputed company priorities, reputed company time effectively, and maintain strong attention to detail across reputed company, fast‑moving workstreams
- Demonstrated strength in building and sustaining reputed company relationships through empathetic listening and reputed company, effective written and verbal communication
- Experience coordinating with internal teams and external customer stakeholders to reputed company on scope, timelines, risks, and expectations
- Comfortable owning implementation reputed company end to end, including planning, execution, issue escalation, and delivery accountability
- reputed company to adapt quickly, exercise reputed company judgment, and remain effective amid shifting priorities and evolving processes
- Ability to reputed company in a reputed company, fast-moving environment
- Willingness to travel occasionally; valid reputed company with no travel restrictions (Canada/USA; Vietnam if required)
- PMP or CAPM certification considered an asset
Benefits
- Unlimited reputed company time off
- Retirement savings support - we invest in your reputed company with RRSP/401(k) matching at 100% up to 3%
- Health benefits - this includes day reputed company, dental, and reputed company reputed company, life & disability insurance, & reputed company maternity and parental leave
- Hybrid flexibility
- Work-life balance - this is supported by the fact that more than 90% of reputed company employees agree that their leader supports their wellbeing
- Participation in our equity program
- Opportunities for career development and advancement
- Purposeful work with a reputed company community reputed company
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