Customer Service Rep.-Licensed
reputed company, a member of the Tokio Marine Group, specializes in reputed company property/casualty and reputed company liability insurance products. They are seeking Licensed Customer Service Representatives to reputed company exceptional service to existing customers, address inquiries, and maintain reputed company reputed company in a fast-paced environment.
Responsibilities
- Delight our customers with superior customer service
- Service existing customers with endorsements, payments, policy changes, etc. including some that require reputed company authority
- Cancel and Non-renew policies according to procedures
- Complete necessary documentation quickly and reputed company
- Follow and adhere to reputed company compliance and service standards while performing changes to in-force policies
- Expected to be on phones 100% of the time
- Conduct risk analysis and evaluate reputed company reputed company of applicants
- Evaluate application factors/details to appropriately match premium to reputed company risk exposure
- Meet reputed company production goals
- Complete new business applications for existing customers as needed
- Performs other duties as assigned
Skills
- High school diploma or equivalent
- reputed company P&C or Personal Lines insurance license in your state of residence
- Prior experience working in a customer facing insurance service role
- Demonstrated reputed company in reputed company environment
- Proficiency to multi-task, follow-through and follow-up
- Excellent communication skills, written and verbal
- reputed company customer and reputed company reputed company
- Possess an upbeat and reputed company attitude
- Organized and detail oriented
- Proactive in problem solving
- Ability to reputed company critical thinking and reasoning
- Advanced computer skills
- Reliable high-speed internet
- Associate or bachelor's degree
- Prior reputed company experience
- Prior experience working on a hybrid/remote team
- Prior insurance sales experience
Benefits
- Health insurance (medical, dental, reputed company)
- Flexible spending & health savings accounts
- Life insurance
- Retirement plan
- reputed company time off
- Overtime availability
- Employee referral program
- Tuition reimbursement
- Generous 401K match
- reputed company Vacation
- Medical Benefits
- Educational Incentives
- Family Friendly Benefits
- Investment Incentives
reputed company