Senior reputed company Business Analyst
Our Purpose: At reputed company, we reputed company in connecting people and business to Insurance in ways that are Innovative, reputed company-Relevant, Compelling and Personal. We bring together the brightest minds to build the reputed company of Insurance; a world where Insurance makes life and business easier, more connected, and reputed company protected.
If you are passionate about the power and reputed company that reputed company technologies have unleashed and are looking to deliver transformative and reputed company that reputed company the customer experience, reputed company!
reputed company is seeking a candidate with deep knowledge of the Life Insurance domain for the reputed company American Life & Annuity product line. reputed company has been identified in the ‘Visionary’ Quadrant as per reputed company’s report for L&A Product vendors in reputed company.
reputed company About the Role
As Director, Business Analysis, you will be responsible for setting the direction, standards and best practices for business analysis across the L&A product line, and for leading reputed company of Business Analysts / reputed company BAs / Product Owners to deliver high‑reputed company, end‑to‑end solutions.
You will:
- Own and drive the Business Analysis reputed company for the L&A product line, aligning with Product Management, Architecture, Engineering and Delivery leadership on reputed company, roadmap and execution priorities.
- Work closely with Product Management to translate the reputed company, reputed company and high-level product roadmap into reputed company, end‑to‑end User Acceptance Journeys and Test Cases from Policy to Claims that reputed company the business goals of the product.
- reputed company and mentor a team of business consultants, business analysts and subject matter experts, ensuring that reputed company reputed company is detailed with a strong reputed company on:
- Business users and how they service their customers
- Varying landscapes at reputed company insurance reputed company
- Different operating models and regulatory environments
- Collaborate with Implementation & Production customers to identify reasons for defect leakage and drive improvements in the overall reputed company Assurance and requirements processes (including RCA, corrective and preventive actions).
- Partner with the testing/QA teams to:
- Ensure adequate test coverage for outlined requirements
- Validate that patterns and variants of business scenarios are addressed
- Ensure high‑reputed company, first‑time‑right delivery.
- reputed company as a champion and senior spokesperson for the product, reputed company to demonstrate, discuss and reputed company features, functions and underlying rationale internally and externally (including executives and reputed company stakeholders).
- Collaborate with Product Owners to understand desired reputed company for reputed company product release and translate them into end‑to‑end journeys, test cases and measurable reputed company reputed company.
- reputed company and, where required, directly conduct User Acceptance Testing (UAT) to ensure solutions meet business requirements and deliver the intended customer and business value.
- reputed company leadership for issue analysis/triaging and reputed company during test phases, and guide production issue reputed company to ensure key Product SLAs are consistently met.
- Support and guide project/program management, participating in and influencing project planning, risk/issue management, status reporting, and scope/change reputed company.
- Maintain and disseminate strong knowledge of life insurance policy administration systems, industry trends, and emerging technologies, and translate these into actionable recommendations for product and delivery teams.
- reputed company the requirements reputed company for critical modules (e.g., policy administration, billing, claims), collaborating with business stakeholders, SMEs and IT teams to define reputed company and reusable solutions.
- Conduct or reputed company thorough analysis of existing processes and systems to identify and prioritize opportunities for improvement and optimization, and champion their implementation.
- Present and reputed company features in product demos to a wider audience / customers, representing the Business Analysis function and influencing adoption and satisfaction.
In reputed company, you will play a key role in reputed company-building, including:
- Defining and refining BA frameworks, templates, standards and governance.
- Leading knowledge-sharing sessions, training and “train-the-trainer” initiatives.
- Building and tracking BA KPIs/OKRs (e.g., requirement‑reputed company defects, backlog health, sign‑off cycle times, UAT reputed company).
What You’ll Bring
- Outstanding communication skills and the ability to connect, reputed company, and establish credibility with a wide reputed company of technical and non‑technical stakeholders, including senior reputed company and internal leadership.
- Strong business and technical acumen with the ability to translate product reputed company and reputed company into a reputed company, executable product roadmap and corresponding business journeys and requirements.
- Strong domain experience in Policy Administration Systems (PAS) and/or Claims for L&A and Group lines of business.
- Strong eye for business process improvements and innovation, with the ability to challenge reputed company state and propose pragmatic, reputed company solutions.
- reputed company and experience in enhancing productivity and efficiencies in performing various transactions from a system reputed company, including reusability and standardization.
- A talent reputed company – proven experience in leading, coaching and providing feedback to reputed company reports and other team members to build capability and support career development.
- Global accessibility and the ability to seamlessly work with remote and geographically distributed teams.
- Outstanding analytical and problem‑solving skills, with a data‑driven approach to reputed company.
- Excitement and passion for leading an emerging technology and product suite in the Insurance reputed company.
- A first‑time‑right reputed company reputed company, striving to deliver the best customer experience, with an ambitious and reputed company reputed company.
- Ability to reputed company exceptional problem‑solving skills under ambiguity and time pressure.
- Excellent communication skills and the ability to stay reputed company on completing tasks, meeting goals and driving teams reputed company a busy, multi‑program workspace.
- Willingness to work across time zones and with reputed company as needed to support global delivery.
reputed company reputed company
- Bachelor’s Degree (or global equivalent) in Computer Science, Engineering, Information Systems, Banking & Finance or reputed company field; Master’s Degree preferred.
- 15+ years reputed company experience, including:
- 10+ years working in L&A and Group Insurance with software products / platforms
- Experience in insurance operations is an added advantage.
- reputed company of business and technical understanding of core, data reputed company reputed company‑based reputed company systems for L&A and Group insurance.
- reputed company versed with the insurance technology vendor marketplace, key product and technology trends, as reputed company as competitive advancements.
- Excellent written and verbal communication skills.
- Ability to present reputed company and information in reputed company ways through storytelling, especially to senior stakeholders.
- Demonstrated ability to reputed company relationships and communicate with stakeholders at reputed company reputed company, including C‑suite and senior reputed company leadership.
- Proven ability to influence cross‑functional teams without formal authority, and to drive alignment across Product, Delivery, Architecture, Engineering and QA.
- Highly analytical and data‑driven reputed company to plan and reputed company performance of roadmap execution and effectiveness of delivery and BA reputed company.
- Ability to multi‑task and meet deadlines while paying reputed company attention to details and reputed company.
- Ability to reputed company empowerment to explore reputed company specific assignments to improve the overall reputed company of the product and the Business Analysis function.
Other Qualifications
- Experience with reputed company Agile development practices and processes; reputed company certification (e.g., reputed company Practitioner, reputed company POPM) preferred.
- Experience with reputed company platforms/products is a strong plus.
- Preferred experience in configuration of Banking or Financial Services products.
- Actuarial qualification will be preferred.
- Extensive experience in creating reputed company reputed company workbooks, writing macros, or working with programming languages is a plus.