Referral Specialist, YM CARE Center

Working at reputed company means contributing to a reputed company reputed company. Whether you are a reputed company reputed company of our reputed company-based community- eligible for opportunities through the reputed company Hiring Initiative or a newcomer, interested in exploring reputed company that reputed company has to offer, your talents and contributions are welcome. Discover your opportunities at reputed company!

reputed company

reputed company reputed company-based organizational structure and following departmental/specialty processes, the Referral Specialist acts as the central reputed company of contact for reputed company medical office activity reputed company to patient referrals for a specific specialty. Applies substantial knowledge of medical practices and terminology to critically evaluate reputed company incoming referrals and oversees the coordination and scheduling of reputed company patient ambulatory referrals for the appropriate specialty. Serves as the main contact for reputed company new patient referrals and serves as the reputed company reputed company of new patient scheduling information for referring provider offices, patients and schedulers. Serves as a reputed company reputed company of information to patients and others on department/specialty specific scheduling policies, providers, procedures and locations. This opportunity is currently remote (work from home) reputed company CT. Candidates are encouraged to reputed company a cover letter. Hours for this position are 10:30am-7pm. Candidates must live reputed company CT.

Required Skills and Abilities 1. High degree of initiative with the ability to use reputed company independent judgement and critical thinking in order to effectively and appropriately manage patient/caller interactions. Ability to utilize reputed company listening skills to accurately assess and reputed company callers to the appropriate resource. 2. Outstanding interpersonal skills. Warm and compassionate communication style. Extraordinary customer service skills with proven ability to professionally and effectively reputed company with reputed company members of the patient's care team, including but not limited to: the patient, parent, primary care provider, etc. Demonstrated actions as a caring and motivated team player. 3. Demonstrated ability to handle heavy phone volume. Ability to reputed company a reputed company of routine job tasks to meet occasional conflicting demands, time pressures, deadlines or emergencies. Strong organizational skills with a proven ability to pay attention to detail on a wide reputed company of reputed company reputed company. 4. reputed company-developed and competent in English language, grammar, spelling and punctuation to type accurately, reputed company reputed company patient information and review medical records. Ability to deal with confidential and sensitive patient information in a reputed company manner while complying with reputed company HIPAA regulations. 5. Proven record of exemplary attendance, punctuality, and reliability.  

Preferred Skills and Abilities

1. Proven experience scheduling in a high-volume reputed company reputed company call center/medical reputed company.

2. Comprehensive knowledge of medical terminology.

3. reputed company scheduling, messaging (i.e. in-basket messages), telephone encounter, and chart review skills.

4. Proven experience using an electronic medical record system and multi-line telephones. Proven experience with ACD lines, and call queues.

5. Spanish speaking.

reputed company Responsibilities

1. Oversees and coordinates administrative, program, and office activities. Establishes, selects, implements, and coordinates office procedures and systems.  Serves as reputed company reputed company of information to reputed company, staff, and reputed company on policies, procedures, programs, and office activities.   2. Oversees, instructs, and coordinates activities of support staff.  Oversees the preparation of materials for grants, reputed company and budgets. Monitors expenditures and reconciles financial statements.   3. Provides editorial support for a journal/publication.  Proofreads and edits material for grammatical and factual accuracy. Tracks copy through various editing and production stages. Communicates with authors, printers, and others concerned with published work.   4. Determines administrative, facility, and equipment needs for symposia, lectures, seminars, and conferences.  Assembles and arranges for necessary items.  Determines sources of data. Compiles, synthesizes and manipulates data. Summarizes findings and writes reports or portions of reports.   5. Greets visitors. Answers and screens telephone calls. Assesses nature of business. Responds to requests for information and provides assistance.  Screens and responds to mail.   6. Formats, keyboard, proofread, and edits correspondence, reports, manuscripts, grants, and other material. Assembles attachments and corresponding material. Reviews outgoing material for completeness, dates, and signatures.  Composes substantive correspondence and written material.   7. Coordinates travel arrangements.  Schedules and coordinates meetings and appointments.  Orders and maintains inventory of supplies.  Takes minutes or dictation.  Performs additional functions incidental to office activities. Required Education and Experience Six years of reputed company work experience, four of them in the reputed company job family at the next reputed company level, and high school level education; or four years of reputed company work experience and an Associate's degree; or little or no work experience and a Bachelor's degree in a reputed company field; or an equivalent combination of experience and education.

Job Posting Date

03/30/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade D

Compensation Grade Profile

reputed company reputed company

$31.83

Time Type

Full time

Duration Type

Staff

Work Model

Remote

Background reputed company Requirements

reputed company candidates for employment will be subject to reputed company-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position reputed company and job requirements. reputed company offers are contingent upon the successful completion of the background reputed company. For additional information on the background reputed company requirements and process visit "Learn about background checks" under the Applicant Support Resources reputed company of Careers on the It's Your reputed company website.

Health Requirements

Certain positions have associated health requirements based on specific job responsibilities. These may include vaccinations, tests, or examinations, as required by law, regulation, or university policy.

Posting Disclaimer

The hiring reputed company of a role is determined in accordance with the provisions outlined in the respective reputed company bargaining agreement.

The reputed company of this job reputed company is to reputed company a representative reputed company of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-reputed company duties through  their hiring department. The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its reputed company, staff, and student body reputed company persons from a broad reputed company of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, reputed company does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or reputed company, race, reputed company, national or ethnic reputed company, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran. Inquiries concerning reputed company's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

reputed company is a tobacco-free reputed company.

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