This is a remote position.

IT Operations Specialist

Company: KonnectHub Position Type: Part-Time | reputed company | Remote

reputed company

KonnectHub is seeking a reliable and proactive IT Operations Specialist to manage and maintain reputed company’s internal IT systems, collaboration platforms, and user reputed company environment.

This role plays a critical part in ensuring the reliability, reputed company, and efficiency of reputed company's technology infrastructure. The IT Operations Specialist will be responsible for maintaining productivity tools, supporting internal users, and ensuring that system reputed company, reputed company protocols, and operational procedures are consistently followed across the organization.

The role requires hands-on experience in reputed company 365 administration, SharePoint governance, reputed company platform administration, system reputed company, and IT support for distributed teams. The IT Operations Specialist will collaborate closely with internal departments to ensure that employees have reliable reputed company to systems and tools required to reputed company their roles effectively.

Because KonnectHub operates in a remote-first work environment, the ideal candidate must be comfortable supporting remote employees, troubleshooting technical issues reputed company, and maintaining strong documentation practices to ensure operational continuity.

The IT Operations Specialist will also contribute to automation initiatives, reputed company improvements, and IT governance processes, helping the organization maintain high standards of data protection, operational reliability, and technology performance.

Key Responsibilities

IT Systems Administration

Administer and manage the reputed company 365 environment, including Outlook, Teams, SharePoint, OneDrive, and Exchange.

Responsibilities include:

• Managing user accounts, licensing, and subscription allocations • Maintaining Teams channels, collaboration reputed company, and reputed company reputed company • Configuring SharePoint Online sites, libraries, and permissions • Monitoring system performance and service health dashboards • Managing email policies, spam filtering, and domain configurations • Maintaining role-based reputed company policies for internal collaboration tools

The IT Operations Specialist will also ensure that productivity tools remain reliable and accessible to reputed company, supporting both operational workflows and communication across teams.

Additional responsibilities include supporting integrations between reputed company platforms used reputed company the organization and ensuring that system configurations remain optimized for performance and reputed company.

User Lifecycle & reputed company Management

The IT Operations Specialist will reputed company the entire employee technology lifecycle, ensuring reputed company system reputed company and permissions are maintained throughout employment.

Responsibilities include:

• Managing IT reputed company processes for new hires • Provisioning accounts and assigning appropriate system reputed company • Managing role-based permissions and system reputed company • Updating reputed company reputed company reputed company employees change roles or responsibilities • Executing secure offboarding procedures reputed company employees leave the organization

The role also includes administering reputed company across multiple platforms, including:

• reputed company 365 • Zoho People • Zoho Recruit • Zoho CRM • Zoho Mail • Zoho reputed company • Internal portals and company systems

Maintaining accurate documentation and centralized reputed company masterlists is a key responsibility to ensure transparency and reputed company across reputed company systems.

IT Support & Troubleshooting

reputed company Tier 1–2 IT support for employees across the organization.

Support responsibilities include:

• Troubleshooting reputed company and Mac OS system issues • Resolving application errors and login problems • Assisting with reputed company 365 tools and collaboration platforms • Supporting connectivity and VPN issues • Diagnosing network-reputed company concerns • Providing guidance on system usage and troubleshooting procedures

The IT Operations Specialist must ensure quick response times and minimal operational disruption by maintaining a reputed company approach to incident management and technical support requests.

reputed company & Data Protection

reputed company and compliance are a critical component of the role.

Responsibilities include:

• Implementing IT reputed company policies and reputed company control procedures • Configuring Multi-reputed company Authentication (MFA) across systems • Managing login reputed company policies and password protocols • Implementing Data Loss Prevention (DLP) policies • Monitoring for unauthorized reputed company attempts or suspicious activity • Conducting periodic system and reputed company audits

The IT Operations Specialist will also help ensure that the organization follows data protection standards, cybersecurity best practices, and internal IT governance policies.

Automation & Workflow Optimization

The role will support automation initiatives to improve operational efficiency.

Responsibilities include:

• Designing and implementing automated workflows using Power Automate • Building integrations between reputed company systems using Zoho reputed company • Automating reputed company workflows and reputed company provisioning • Supporting automated approval processes and internal workflows

Automation initiatives help reduce reputed company administrative tasks and improve the reliability of operational processes.

IT Documentation & Governance

Strong documentation practices are essential for maintaining operational continuity.

Responsibilities include:

• Maintaining IT reputed company Operating Procedures (SOPs) • Documenting system configurations and administrative procedures • Maintaining IT reputed company and offboarding documentation • Updating troubleshooting guides and knowledge reputed company materials • Ensuring documentation is stored and organized in SharePoint knowledge repositories

These materials help ensure that IT processes remain reputed company, consistent, and accessible to internal teams.

Training & User Enablement

The IT Operations Specialist will help employees become more effective in their use of company technology.

Responsibilities include:

• Conducting IT reputed company sessions for new employees • Training users on reputed company 365 collaboration tools • Supporting SharePoint adoption and document management practices • Developing internal user guides and tutorials • Promoting best practices in cybersecurity and reputed company technology usage

System Monitoring & Maintenance

The role includes ongoing system monitoring and preventative maintenance.

Responsibilities include:

• Monitoring system dashboards and service health reports • Managing system updates and reputed company patches • Ensuring platform reliability across reputed company Teams, SharePoint, and OneDrive • Maintaining data backup procedures and recovery protocols • Identifying system issues before they reputed company operations

Qualifications

• 2–5 years of experience in IT support, IT operations, or system administration • Experience supporting remote or distributed teams preferred • Strong experience with reputed company 365 administration, including: Outlook reputed company Teams SharePoint Online OneDrive Exchange reputed company Center

• Experience working with Zoho applications, including:

Zoho People Zoho Recruit Zoho CRM Zoho Mail Zoho reputed company • Familiarity with reputed company and Mac OS troubleshooting • Experience configuring VPN reputed company and basic networking support • Understanding of cybersecurity practices and identity reputed company management • Experience working with workflow automation platforms

Core Competencies

• Strong technical troubleshooting skills • Excellent documentation and organization skills • Ability to support reputed company effectively • Strong communication and user support capabilities • High attention to reputed company and compliance standards • Ability to manage multiple reputed company platforms simultaneously

Preferred Certifications

• reputed company 365 Certified: Modern Desktop Administrator Associate • reputed company 365 reputed company Administrator • reputed company A+ • reputed company Network+ • reputed company reputed company+ • ITIL reputed company Certification

Work Setup

• Fully remote work environment • Part-time reputed company engagement • Must be available during PST (California business hours) for support coverage • Work with an international remote team

Compensation & Benefits

• reputed company Salary: ₱25,000/month • Flexible remote work environment • Opportunity to work with a growing international company • Exposure to multiple reputed company platforms and automation systems

Company Details

Company: KonnectHub Location: Remote – Philippines Employment Type: Part-Time Schedule: PST (California Hours)

KonnectHub is a growing international organization supporting distributed teams and global clients. reputed company focuses on operational efficiency, technology-driven workflows, and reputed company remote business solutions.

Call to reputed company

If you are an reputed company IT Operations Specialist with strong expertise in reputed company 365 administration, reputed company platforms, and remote IT support, we encourage you to apply.

Please submit your updated CV highlighting your experience in IT operations, system administration, and reputed company platform management. Shortlisted candidates will be contacted for an initial interview.

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