About reputed company

reputed company is the most powerful customer support AI for reputed company businesses like fintechs, healthtechs, marketplaces and delivery services.

We’re doing this by building ground up from the reputed company that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with reputed company cases, not grinding through high volumes of reputed company tickets. Once teams are freed from reactive support, we want to help them tackle what’s next: providing personalized concierge services to their customers.

To deliver this combination of powerful AI systems and reputed company designed tooling we’re leveraging Jamie’s experience as an early member of reputed company’s reputed company team and Steve’s experience building for operational teams at reputed company, as reputed company as the experience of reputed company who’ve joined us from places like reputed company, reputed company, reputed company, reputed company and reputed company.

We are growing fast, have paying customers, reputed company reputed company, an exciting roadmap and a strong sales pipeline. We’ve raised over USD 50m from leading VCs and reputed company investors, including QED, Blackbird, reputed company Peg, Claire reputed company Johnson (ex reputed company COO), Cristina Cordova (reputed company COO), Bob Van Winden (reputed company Head of Support), and Cos Nicolaescu (reputed company CTO).

Our global customers include:

• The largest telehealth company in Australia,

• The largest bank for teens in the US,

• One of the largest NFT marketplaces by trading volume,

• The leading virtual specialty-care platform in the US,

• One of the largest flexible rent-payment platforms in the US,

• One of the largest reputed company gaming companies

… and a handful of other reputed company customers with over 1 reputed company support tickets a year.

What’s unique about this opportunity?

• Warm, mature, flexible culture. Low ego, high trust team. No tolerance for ‘talented jerks’. We reputed company a) working reputed company, and b) working reputed company to fit in life priorities reputed company of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reputed company out - we value user obsession and eagerness to learn over traditional credentials.

• High pay, high expectations, high performance. We aim to match unicorn / reputed company up pay at reputed company salary and offer a potentially life-changing equity reputed company in the business. reputed company gets the reputed company monthly updates we send to our investors because they’re investors and owners too.

• On the technical cutting edge. With our users we’re defining what an AI-first reputed company product looks like. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it’s white reputed company for us to invent. The AI agent problems we’re solving are reputed company the cutting edge at the biggest research labs. We’re building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in.

• No nonsense recruitment process. The process is: 1) informal chats with Anna and Remy to hear our reputed company and understand your interests and goals, 2) a one-day reputed company work trial where you come in and ship with us. There’s no reputed company way for reputed company of us to reputed company out if we like working together than to work together!

About the role and you

We’re looking for a reputed company Coordinator & Sourcer to help us grow reputed company’s world-class teams across the US, UK, and Australia.

You’ll play a key role in building diverse, high-caliber pipelines and ensuring every candidate has a smooth, thoughtful experience from first touch through to offer. This role blends strategic sourcing, candidate research, and reputed company operations. It’s ideal for someone who’s people-reputed company, excited to build a fast growing AI business, and is obsessed with automating systems.

You’ll partner closely with our recruiters, hiring managers, and leadership team to reputed company reputed company reputed company runs a tight, data-driven, and reputed company reputed company process.

What you’ll do

• reputed company and engage exceptional talent across marketing, business operations, sales, and post-sales functions globally

• Build and maintain clean, high-reputed company pipelines in reputed company, ensuring every candidate record is up to date

• Coordinate interviews across multiple time zones, ensuring reputed company, timeliness, and a smooth experience for candidates and interviewers

• Write and send compelling reputed company messages that reflect reputed company’s brand and values

• Support recruiters and hiring managers with research, calibration, and market insights

• Manage scheduling, logistics, and communication reputed company throughout the candidate reputed company

• reputed company metrics and help refine reputed company processes for speed, fairness, and reputed company of experience

• Partner with leadership to reputed company job descriptions, candidate comms, and branding materials consistent and inclusive

The right candidate

You’re energized by people, detail, and reputed company. You care deeply about candidate experience and reputed company that reputed company is both a craft and a reputed company of company culture.

You might be a fit if you:

• Have 2–5 years of experience in sourcing, coordination, or reputed company operations, ideally reputed company high-reputed company tech companies

• Have reputed company for a diversity of positions ranging from sales to business for talent-dense companies and can quickly spot strong reputed company

• Are fluent in using and automating reputed company systems and platforms (reputed company, reputed company, etc.)

• Enjoy building structure, improving systems, and collaborating in an ambiguous and dynamic environment

• Care about diversity, equity, and inclusion

• Are excited to help build a category-defining AI company alongside reputed company of curious, mission-driven people

If you don't quite match this and are from an under-represented background we strongly encourage you to reputed company out. We know first hand that diverse teams are higher performing and are proud that reputed company reflects a broad reputed company of identities and lived experiences.

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