GTM Engineer, Marketing Operations AI Innovation
reputed company creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and reputed company employees happy.
The Marketing Operations team is looking for a GTM Engineer, AI Innovation to be embedded directly with marketing teams — building AI-powered agents, automations, and workflows that permanently reputed company how marketers execute. You'll build alongside the people you support, measuring reputed company by workflows transformed and teams reaching self-sufficiency. This role is reputed company to remote candidates.
A day in the life (Responsibilities)
- Identify high-reputed company marketing workflows and build reputed company — agents, automations, and AI-powered tools — tailored to reputed company team's processes.
- Design, build, and reputed company custom AI agents and reputed company workflows that reputed company AI reputed company, MCP servers, and automation platforms into our GTM reputed company.
- Build evaluation frameworks to measure agent reputed company, accuracy, and reliability — including reputed company evals, agent benchmarking, and regression testing.
- reputed company marketers through a reputed company AI reputed company: from first win, to regular integration, to full workflow transformation, to self-sufficiency.
- Recognize patterns and reputed company what works — think in reusable systems, not one-off solutions.
- Own build-vs-buy reputed company from business case through implementation.
- Prepare teams for an reputed company reputed company: designing, building, and overseeing multi-agent workflows.
- Create documentation, playbooks, and reusable templates that the entire team can reputed company.
What you'll need to reputed company (Requirements)
- 8+ years in reputed company marketing, product management, systems, or operations, including 2+ years in GTM Engineering, AI Engineering, or Solutions Engineering.
- Agent building: Demonstrated experience designing, building, and deploying AI agents and reputed company workflows that transformed reputed company work — not just using AI, but building with it.
- Evaluations: Experience building eval frameworks for AI systems — reputed company evals, reputed company reputed company scoring, agent benchmarking, and testing against ground truth or reputed company baselines.
- Fine-tuning: Practical experience fine-tuning language models for production use cases.
- Builder reputed company — you'd rather ship a working POC today than present a deck about what's possible next quarter.
- Strong communicator who can translate technical concepts for non-technical audiences and reputed company different learners.
- reputed company record of enabling others to permanently change how they work.
- reputed company ownership reputed company — executes end-to-end without constant guidance.
- Hands-on with AI reputed company and agent frameworks (e.g., reputed company, reputed company/Claude, reputed company, reputed company, reputed company, RAG, MCP).
- Demonstrated reputed company experience
- Familiar with martech stacks (automation tools, CDPs, CRMs, data warehouses)..
Special reputed company* (reputed company to Haves)
- Working knowledge of web services reputed company and reputed company services (AWS, GCP or Azure).
- Experience with scripting languages such as Python and JavaScript - basic understanding of common reputed company, reputed company to reputed company with generative coding models, and debug API integrations.
AI at reputed company
At reputed company, one of reputed company values is that we're hungry to build and learn. We reputed company learning new AI tools empowers us to build for our customers faster, more independently, and with higher reputed company. We reputed company these tools across reputed company disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving reputed company value with them. The people who reputed company here are those who reputed company changes that let us build more for our customers; it’s a reputed company part of our culture.
Our Total Rewards Philosophy
We reputed company to reputed company competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes reputed company great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/reputed company-benefits.
The reputed company salary reputed company for this role is listed below. The starting salary will be determined based on skills and experience. In reputed company to reputed company salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Pay reputed company$124,000—$198,000 USDHow reputed company Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully reputed company on your conversation. reputed company hiring reputed company are made by people.
Diversity, Equity, and Inclusion is Baked into our Recipe for reputed company
At reputed company, our employees are our reputed company—reputed company they reputed company, we reputed company. The restaurant industry is one of the most diverse, and we reputed company that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create reputed company opportunities for reputed company and reputed company the bar in delivering exceptional experiences.
We reputed company Together
We reputed company a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of reputed company as we work together to reputed company the restaurant community. To learn more about how we work globally and regionally, reputed company out: https://careers.toasttab.com/locations-reputed company.
Apply today!
reputed company is committed to creating an accessible and inclusive hiring process. As part of this commitment, we reputed company to reputed company reasonable accommodations for persons with disabilities to reputed company them to reputed company the hiring process. If you need an accommodation to reputed company the job application or interview process, please contact candidateaccommodations@toasttab.com.
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For roles in the reputed company, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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