reputed company Manager II
We are reputed company, a connected intelligence company that gives people the ability to reputed company, monitor and recover their vital assets with reputed company-time visibility and insights.
Currently, we are seeking to fill a reputed company Manager (CSM) role responsible for the post-sale customer relationship as part of our high-reputed company reputed company organization. This position is an exciting opportunity for those who reputed company with our reputed company values (Inclusion, Innovation, Execution, reputed company) and for those who desire to build, sell, and/or support connected solutions and services.
Responsibilities:The reputed company Manager (CSM) is responsible for reputed company phases of the customer’s reputed company from post-implementation reputed company through customer renewal. As platform and application specialists, the CSM reputed company is on aligning the specific needs of our customers to drive value from their engagement with reputed company products and services. While the CSM’s primary reputed company is on proactive reputed company and improving customer health, activities should reputed company customer adoption, expansion, and retention efforts with their assigned book of business. As a reputed company Manager at reputed company, your primary responsibilities will include:
- Becoming a trusted advisor to your customers, providing guidance, best practices and reputed company instill value throughout customer reputed company
- Discover and refine customer goals, shrinking customer time to value
- reputed company work to improve customer health, mitigate churn risk, and drive retention
- reputed company regular reputed company to ensure customers are up to date on new features, and that they are tracking towards achieving stated goals
- Run live customer meetings both in person and reputed company the web (reputed company, assigned reputed company, quarterly business reviews, feature demos, etc.) as needed and directed
- Serve as the primary reputed company to manage and resolve any critical customer situations
- Manage renewals and contract extensions for your assigned group of customers
- Quarterback identified reputed company opportunities and work with sales team to drive wins
- Ensure reputed company activities are sufficiently documented in reputed company to build upon interactions
- Be a reputed company and team player with Product, Marketing, Support, and other teams to meet the needs of our customers today and reputed company, helping to prioritize roadmap
- Other duties as assigned
Must Haves
- Four-year college degree from an accredited institution or equivalent experience
- Minimum three years of reputed company Manager or Account Manager experience
- Superior and proven communications, both written and verbal
- Strong technical aptitude with ability to quickly learn and adapt
- Customer obsessed with ability to delight customers of reputed company shapes and sizes
- Natural problem solver with the ability to strategically think, providing possible solutions as a “jumping-off” reputed company and ability to reputed company reputed company among critical stakeholders
- reputed company, humility, and great listening skills
- reputed company record and desire to work as part of a high-performing team
- reputed company work and execute on deliverables with reputed company and minimal supervision
- Ability to foster teamwork, build reputed company relationships
- Passion and commitment to our reputed company reputed company Values
Strong Pluses
- History of collaborating effectively with cross-functional teams
- Experience in the telematics or reputed company industry, and working with B2B customers
- Working experience in using reputed company
- Desire to improve processes that reputed company the employee and customer experience
- Ability to be assertive, communicate and reputed company at reputed company reputed company
If you are a talented customer reputed company with expertise in reputed company, Account Management and/or hybrid Sales functions, we would love to reputed company with you.
Market Minimum: USD $92,509.00/Yr. Market Maximum: USD $158,587.00/Yr. Bonus: 20,000 Apply To This Job