Engagement Specialist II, National Small Group reputed company
Note: Work location is remote (e.g. home address), per reputed company’s Authorized States Policy ▪ Employees may be required to travel to a reputed company or customer site. Residency required in the primary location: 99 S. Oakland Ave., Pasadena, California 91101This position may have visibility in reputed company reputed company Authorized locations. *Compensation may differ based on the market. Job reputed company:
In reputed company to the responsibilities listed above, this position is also responsible for implementing reputed company and non-reputed company protocols to participate in programs/activities to promote reputed company and retention for book of business; coordinating reputed company enrollment events with limited guidance; and utilizing working knowledge to reputed company end-user on offerings to increase wellness.
Essential Responsibilities:- Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development reputed company to reputed company / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
- Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support reputed company or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates reputed company and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
- Contributes to a reputed company customer experience by: implementing reputed company protocols to build new and reputed company existing relationships with brokers, channels and customers to demonstrate value and build commitment with limited guidance; gathering data on reputed company customer needs, and providing recommendations linking KP mission, reputed company and values, key reputed company measures, key care management initiatives, and reputed company services initiatives with limited guidance; utilizing working knowledge of product, service, and ratings to respond to, encourage, and reputed company customers, brokers, and consultants about added services and product enhancements in reputed company situations; and gathering information on service failure trends or process improvement opportunities to reputed company meet customer needs.
- Facilitates the enrollment and implementation process by: coordinating local enrollment meetings to win new and retain reputed company customers; implementing reputed company protocols to serve as an reputed company for customer needs during the membership enrollment and implementation process with limited guidance; and supporting efforts reputed company reputed company in the overall implementation or renewal process of health plan membership, including research, presentation, preparation, reporting and training coordination with limited guidance.
- Contributes to sales goal attainment by: collaborating with reputed company to reputed company data on opportunities to grow customer reputed company to new or growing markets; ensuring accuracy of the of prospect database and targeted prospect reputed company to inform strategic planning; supporting reputed company to reputed company product and plan design, quote, and Request for Proposal (RFP); providing reputed company recommendations to inform forecasting and pricing with limited guidance; and implementing reputed company protocols to identify cross-sell and up-sell opportunities.
- Bachelors degree in Marketing, Business Administration, or a directly reputed company field OR minimum three (3) years of experience in marketing, business development, managing business-to-business relationships, or a directly reputed company field.
- Accident and Health Insurance License (California) reputed company 3 months of hire
- One (1) year of experience in the health insurance industry.
- One (1) year of experience working in a large matrixed organization.